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American Airlines to Offer Complimentary Wi-Fi on Three Routes

DDG
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American Airlines to Offers Complimentary Wi-Fi Soon?

American Airlines to Offer Complimentary Wi-Fi Soon?

Flying American Airlines soon? You might get lucky with complimentary inflight Wi-Fi.

The Fort Worth, Texas-based airline is launching a limited time trial of free Wi-Fi starting next week.

The trial will be on three routes only, on both directions: Between hub Charlotte Douglas International Airport in North Carolina and Raleigh-Durham International Airport; Charlotte and Jacksonville International Airport in Florida; and between Miami International Airport and Chicago O’Hare International Airport.

The news was shared in an internal staff memo and reported by CNBC. With this trial, the airline will be “assessing customer take rates for inflight Wi-Fi, evaluating our provider and aircraft capacity, and – perhaps most important – measuring the impact to customer satisfaction via NPS scores.” The Net Promoter Score is a metric used to measure customer loyalty and satisfaction.

Many airlines are already offering free messaging or Wi-Fi or plan to do so in the near future. American Airlines on the other hand, has some of the highest prices for inflight Wi-Fi, costing as much as $20.

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

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DDG
DDGhttp://dannydealguru.com
Based in NYC. Points/miles enthusiast for years and actively writing about it for the last 6+ years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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At Miles to Memories we share the best tips, tricks and deals plus travel rants, musings, hotel, airline and loyalty program reviews and a lot more! Our goal is to help people save money so they can get out there and travel the world! Through our various blog posts, podcasts & videos we teach others how to maximize loyalty rewards, hotel & airline programs and credit cards to achieve amazing things.

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