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Southwest Airlines

Southwest Airlines Adds Online Upgrading Option

DDG
DDG

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southwest online upgrade

Southwest Airlines Adds Online Upgrading Option

Southwest Airlines has announced this week yet another improvement to the customers experience, less than a month after getting rid of expiration dates on flight credits.

The company has revealed in an official post on FlyerTalk that it has “flipped the switch to turn on” its new Digital Self Service Upgraded Boarding feature, as first reported by The Points Guy. An update to the carrier’s website also confirmed the changes.

The new service will now allow customers to pay for an upgrade to the airline’s earliest A1-A15 boarding section through the carrier’s app or Southwest.com.

Until now, passengers could only make such upgrades at the airport. Early boarding offers a better chance for a preferred seat and overhead bin space.

Customers can purchase an upgrade 24 hours before their scheduled departure time and up to 30 minutes before takeoff. Available upgrades will start at $30 per flight segment and can increase based on demand or flight duration. As a reminder, Southwest Rapid Rewards Priority Credit Card or Rapid Rewards Performance Business Credit Card holders get four free Upgraded Boardings per year.

This new option is available to passengers with Anytime, Wanna Get Away, or Wanna Get Away Plus fare tickets.

There’s something you should be aware of before paying $30 or more for an upgrade. If you change or cancel your flight after purchasing early boarding access, you don’t have the option of a refund. Also, passengers whose flights are canceled by the airline will lose the upgrade on any rebooked departure but will be able to get a refund after reaching out to the airline, The Points Guy reports.

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

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DDG
DDGhttp://dannydealguru.com
Based in NYC. Points/miles enthusiast for years and actively writing about it for the last 6+ years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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At Miles to Memories we share the best tips, tricks and deals plus travel rants, musings, hotel, airline and loyalty program reviews and a lot more! Our goal is to help people save money so they can get out there and travel the world! Through our various blog posts, podcasts & videos we teach others how to maximize loyalty rewards, hotel & airline programs and credit cards to achieve amazing things.

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