Get Started

Learn more about Credit Cards, Travel Programs, Deals, and more.

Spirit Airlines Fined for Bumping Passengers Involuntarily

This post may contain affiliate links - Advertiser Disclosure. As an Amazon Associate, we earn from qualifying purchases.

Spirit Airlines Fined for Bumping Passengers Involuntarily

Spirit Airlines bumped more than 1,000 people from oversold flights, and claimed they volunteered to do so. The U.S. Transportation Department announced a fine for the carrier for the unfair treatment of its customers.

$350K Fine

The U.S. Department of Transportation fined Spirit Airlines $350,000 for violating federal rules protecting passengers who are denied boarding on oversold flights, and for not providing accurate reporting of passengers denied boarding. The airline was also ordered to cease and desist from future similar violations, the press release says.

Consumer complaints filed with DOT said that Spirit required passengers who were involuntarily denied boarding to sign waivers or documents suggesting that those passengers were “volunteers.” Additionally, Spirit offered travel vouchers to passengers who were owed denied boarding compensation after being involuntarily bumped from oversold flights without first informing them that they had the option of receiving cash or a check, as required by federal law.

Know Your Rights

You should check the U.S. Department of Transportation’s airline consumer website and be informed about your rights as a passenger. The page on bumping and oversales can be found here.  If you think an airline has violated your rights in the past, you can file an airline complaint with the Department here.

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

Lower Spend - Chase Ink Business Preferred® 100K!

Chase Ink Business Preferred® is a powerful card that earns 3X Ultimate Rewards points in a broad range of business categories on the first $150K in spend per year. Right now earn 100K Chase Ultimate Rewards points after $15K $8K spend in the first 3 months with a $95 annual fee.

Learn more about this card and its features!

Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.
Based in NYC. Points/miles enthusiast for years and actively writing about it for the last 6+ years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


Please enter your comment!
Please enter your name here