Ticketmaster Will Issue Refunds for Postponed Events
Ticketmaster has said that it will start giving out refunds for postponed events due to the coronavirus outbreak, as well as those that canceled.
Ticketmaster came under fire after it changed its policy in March to say it will only refund canceled events, and not postponed concerts, even if the event has been indefinitely postponed. Before that the website said refunds are available for events that are postponed, rescheduled or canceled, but that the policy then changed to only cover cancellations.
“For the 30,000 events that have already been postponed or canceled as a result of COVID-19, we have already sent more than $2 billion to event organizers, making it impossible to issue refunds to fans before recouping sales receipts from the organizers, as we’ve done in the past,” company’s president, Jared Smith, said in a message.
“To be clear, Ticketmaster intends to refund as many tickets as possible in as timely a fashion as is feasible. We are working every day towards that goal,” he added.
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[…] Will Issue Refunds for Postponements: According to this post on Miles to Memories, Ticketmaster will now start issuing refunds for postponed events (not just canceled events). The […]