United’s New Policy Makes It Easier for Families to Sit Together
United Airlines revealed today an improved family seating policy that makes it easier for families to sit together. Children under 12-years old will be able sit next to an adult in their party for free, and this includes customers who purchase Basic Economy tickets.
United says that is made possible through a series of investments in a new seat map feature that dynamically finds available adjacent seats at the time of booking. The online seat engine first reviews all available free Economy seats and then opens complimentary upgrades to available Preferred Seats, if needed.
When booking travel with children under 12, you will start to see more adjacent seat options immediately. The complete policy change will go into effect in early March.
In instances when adjacent seats are not available prior to travel, United’s new policy also lets customers switch for free to a flight to the same destination with adjacent seat availability in the same cabin. Customers also won’t be charged if there is a difference in fare price between the original and new flight.
The company notes that United Polaris®, United First Class® and Economy Plus® seats remain separate products and are excluded from this family seating policy change.
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Isn’t it his already there? You can look at the seat map and see all available seats. If what you mean is that people traveling w a kid 12 or under can book 2 adjacent seats free that would otherwise have a fee that makes more sense. Anyone can always review the seat map.