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Capital One Lounges Add Real-Time Capacity Monitoring and Virtual Waitlist

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Washington Dulles Airport Lounge

Capital One Lounges Virtual Waitlist

Airport lounges are often overcrowded, and it’s common to find lines at many of these popular spaces. The new Capital One lounges are having similar issues at peak times.

Now Capital One has launched new digital features in the Capital One mobile app that allow cardholders to view the capacity of Capital One Lounges in real-time. Also, using the app, Venture X and Venture X Business cardholders can virtually join the waitlist when a Lounge is at capacity. This can be done from the convenience of their phone before they arrive to a Capital One Lounge.

These new features are now live in the Capital One app for a majority of eligible cardholders and will continue to roll out to the remaining eligible cardholders in the coming weeks.

How To Check Lounge Capacity

Capital One cardholders can take the following steps once signed into the Capital One mobile app:

  1. On the Capital One mobile app homepage, select Travel (denoted by an airplane icon), within the Explore Rewards & Benefits tile
  2. Once on the Travel page, select Lounges
  3. Below the Search Bar, select the Capital One Lounge you wish to see real-time availability for
  4. You will then be able to see details about the Capital One Lounge location you’re interested in, including the real-time availability

Joining Waitlist

If the Capital One Lounge is on a waitlist, Venture X and Venture X Business cardholders will be able to join digitally via the Capital One mobile app by taking the following steps:

  1. When the Capital One Lounge is on a waitlist, from the Capital One Lounge location page in the Capital One mobile app, select Join Waitlist
  2. Provide your name, phone number, and party size, and then slide the button to join the waitlist
  3. You will automatically return to the Capital One Lounge location page where you will be able to view your confirmation and anticipated wait time; we will also text you this information
  4. When it’s your turn to enter the Capital One Lounge, you will be notified via text and within the Capital One mobile app on the Lounge location page. You will have 15 minutes to arrive; you can let us know via the Capital One mobile app if you’re on your way, running late, have arrived, or are no longer coming
All travelers may also still join the waitlist in person at any Capital One Lounge reception desk and will be notified via text when it is their turn to enter the Lounge.
Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

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Based in NYC. Points/miles enthusiast for years and actively writing about it for the last 6+ years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

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