Delta Eliminates Change Fees for International Flights
Delta Air Lines is making yet another customer friendly move as the travel rebound has stalled amid spikes in new coronavirus cases at home and abroad. The carrier has eliminated most change fees for international flights, an expansion of an earlier move where it scrapped most domestic change fees.
The new policy goes into effect immediately for international tickets. It only applies to all flight originating in North America, with the exception of basic economy tickets. This follows a similar policy change from American Airlines. Delta is also waiving change fees for all tickets purchased by the end of March.
“No year has better demonstrated the value of flexibility than this one,” said Delta CEO Ed Bastian in a statement. “Our approach has always been to put people first, which is why we’re extending our current change fee waiver and making lasting changes to our practices, so customers have the trust and confidence they need long after the pandemic ends.”
No Change Fees on International Flights
Simplifying the travel experience with no change fees and more flexibility is a permanent pledge Delta is delivering to customers. Delta is permanently eliminating change fees for international travel originating from North America, effective immediately. Customers can expect the following:
- No change fees on Delta tickets for travel originating from North America to anywhere in the world. This includes flights operated by joint venture and codeshare partners.
- Basic Economy fares are excluded.
Fee Waiver and Blocked Middle Seats
Delta is waiving change fees for all U.S. domestic and international tickets purchased through March 30, 2021. This makes it easier for customers to book next year’s spring break or summer vacation with the confidence of knowing they can change their plans at any time, regardless of the type of ticket they booked or where they are flying.
Additionally, Delta’s commitment to providing customers peace of mind complements the existing commitment to giving greater reassurance of more space by blocking middle seats and limiting onboard capacity on all flights through March 30.
More Flexibility
Delta has been offering more flexibility by taking other steps, such as:
- Eliminating the $150 redeposit fee to cancel an award ticket, and the $150 reissue fee to change an award ticket. Excludes Basic Economy fares.
- Eliminating the 72-hour requirement to change or cancel an award ticket.
- Allowing customers to use the remaining balance of their ticket toward future Delta travel.
- Extending travel credits through December 2022 for travel originally scheduled to depart after March 1, 2020. Applies to tickets purchased before April 17, 2020.
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