IHG Settlement, Get Up to $250 If You Used Debit/Credit Card at Select Properties in 2016

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IHG Settlement, Get Up to $250 If You Used Debit/Credit Card at Select Properties in 2016

Back in 2016, a malware intrusions were detected at IHG branded hotel, restaurant and bar locations. Between August 1, 2016 through December 29, 2016, some InterContinential, Holiday Inn, Holiday Inn Express & Suites, Candlewood Suites, Crowne Plaza, Staybridge Suites, and Hotel Indigo hotels were affected by data breaches.

Now a settlement has been reached in a lawsuit by affected customers. You are included in the Settlement if you reside in the United States and used a credit or debit card at the front desk of an affected hotel location or to make or attempt to make a purchase at an affected restaurant or bar location during the period in which that hotel, restaurant or bar was affected by the Data Security Incidents.

What Does the Settlement Provide

Settlement Class Members are eligible to receive expense reimbursement of up to $250 (in total) for the following categories of out-pocket expenses:

  • Unreimbursed bank fees;
  • Unreimbursed card reissuance fees;
  • Unreimbursed overdraft fees;
  • Unreimbursed charges related to unavailability of funds;
  • Unreimbursed late fees;
  • Unreimbursed over-limit fees;
  • Long distance telephone charges;
  • Cell minutes (if charged by the minute);
  • Internet usage charges (if charged by the minute or the amount of data usage);
  • Text messages (if charged by the message);
  • Unreimbursed charges from banks or credit card companies;
  • Postage and shipping charges;
  • Interest on payday loans due to card cancellation or due to over-limit situation;
  • Cost for obtaining credit reports, and payments for obtaining or removing credit freezes and financial account freezes;
  • Costs of credit monitoring and identity theft protection (up to $75) purchased and paid for any time from August 1, 2016, through and including September 12, 2020; and
  • Reimbursement of up to four hours of documented lost time (at $20 per hour) spent dealing with replacement card issues, updating automatic payments associations, contesting fraudulent charges, and otherwise dealing with the Data Security Incidents.

Reasonable documentation must be submitted with your Claim Form showing that either of the Data Security Incidents was a contributing factor to the expense being incurred. If you want a payment, you must submit a Claim Form no later than September 12, 2020.


If you have stayed at any IHG properties in 2016, then take a look at the list and see if you are eligible. You still need to file a claim in order to get a payment. On September 2, 2020, the Court will hold a Final Fairness Hearing to determine whether to approve the Settlement.

Based in NYC. Points/miles enthusiast for years and actively writing about it for the last two years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

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