LAX Could Become ‘Smartest Airport’ with $14 Billion Makeover
Los Angeles International Airport (LAX) is in the midst of a $14 billion transformation. Once completed, it’s expected to turn the Los Angeles airport into one of the smartest in the world.
The project’s first main milestone came back in 2013 with the opening of the revamped Tom Bradley International Terminal. The new Midfield Satellite concourse, an extension of the Tom Bradley International Terminal, is slated to open in 2020. It will be eqipped with automated biometric boarding gates and flight information display scanners allowing passengers to receive personalized maps on their boarding passes.
Other enhancements to the guest experience will allow LAX visitors to book a car, and pre-order food and beverages, or other retail experiences before arriving at the airport. Visitors will also be able to utilize self-selecting services like the option to check their own bags and board the plane using their face as a boarding pass.
“We know millennial travelers are digitally savvy and the airport is utilizing smart technology to ensure the guest experience is frictionless,” Kathryn Smits, vice president for the Los Angeles Tourism & Convention Board told Travel Pulse.
There’s also a separate project that’s in the early stages. It could add a brand new terminal to the airport, 20 new gates, customs facilities for international arrivals, new baggage claim areas, and an additional stop on the forthcoming people mover system. There’s no timeline yet, but the new terminal would be ready for the 2028 Olympics.