Lawsuit Filed Against Sam’s Club Over Gift Card Issues
A class action lawsuit has been filed against Sam’s Club, claiming that it sells gift cards that are not properly loaded with money, and refuses to refund the credited amount.
Plaintiff Steven Lockwood says that on two occasions in 2017 he attempted to purchase gift cards from the discount chain.
The first time, Lockwood alleges that he purchased two Disney gift cards for $144.98 each and an additional American Express gift card for $500. The amounts were never loaded on these cards, but Lockwood says he was eventually paid back.
The plaintiff purchased the gift cards again, but this time he left the store without the gift cards in his possession despite having paid more than $700 for them.
According to the plaintiff, he went back to Sam’s Club and reviewed store tapes with a manager to establish that he had purchased the gift cards but didn’t receive them. The manager indicated he would have to call the corporate office, however. Lockwood says that when he attempted to get a refund, Sam’s Club corporate office refused.
Lockwood alleges that he is out $794.44 for the gift cards he purchased at Sam’s Club and that other consumers have faced the same problem.
The Sam’s Club Gift Cards Class Action Lawsuit is Lockwood v. Sam’s West Inc., Case No. 5:19-cv-00464, in the U.S. District Court for the Central District of California. Read more details here.