Thomas Cook Collapse Leaves Travelers Stranded and Even Held Hostage at Hotels

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Thomas Cook Collapse

Thomas Cook Collapse

The tour operator and airline Thomas Cook said on Monday that it had collapsed, forcing hundreds of thousands of travelers to scramble to find a way home. The Thomas Cook collapse came after last-minute negotiations to obtain necessary financing for the debt-ridden company failed.

“We are sorry to announce that Thomas Cook has ceased trading with immediate effect,” the company said in a post on Twitter.  The Civil Aviation Authority in Britain said that all Thomas Cook bookings, including flights and vacations, had been canceled.

The collapse of the company has set in motion what was being described as the biggest peacetime repatriation in British history, as the government announced plans to bring back 150,000 Britons. A total of 600,000 customers are believed to be affected by this, many of them stranded.

There’s plenty of reports of people stuck at airports, or even worse, being held hostage at hotels. Customers at a hotel in Tunisia say they were prevented from leaving the property on Saturday unless they paid extra fees to cover what was owed by the tour operator.

The BBC reported that the government had chartered 45 jets to get people home. Airlines including easyJet, British Airways and Virgin were providing planes, with some being flown in from as far away as Malaysia.

The tour operator’s failure puts 22,000 jobs at risk worldwide, including 9,000 in the UK. One of the world’s best-known holiday brands, the business was founded in 1841 in Leicestershire by cabinet-maker Thomas Cook.

DDG
Based in NYC. Points/miles enthusiast for years and actively writing about it for the last two years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

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2 COMMENTS

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2 COMMENTS

  1. Travel agents are Agents. They arre the agent of the hotel, airline or cruise ship company. They do not work for you and you have no reposnsibility to make good on their debts. zThe hotels can take it up with the bankruptcy court. They cannot detain you becasue the agent they selected and have a written agreement with didnt pay them.

  2. Screw travel agents. I’m 72 and six weeks into two months of travel through Italy and Greece. They do everything you can do by yourself and tack on 40-50%. I have no sympathy for Thomas Cook.

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