Walmart to Pay $5M for Not Appropriately Refunding Returns

Walmart to Pay $5M for Not Appropriately Refunding Returns

Walmart has agreed to pay a settlement amount of $5,000,000 over a lawsuit that alleges the company violated the law by failing to provide a full refund in cash or store credit to some customers. The lawsuit claims that Walmart miscalculated and under refunded the sales taxes that those customers originally paid for the items they returned.

Walmart maintains a written return policy, under which it promises its customers that they may generally return purchased items within 90 days of the purchase date and receive a full refund in cash or store credit. The lawsuit further alleges that Walmart breached the terms of its return policy by failing to provide a complete refund to certain customers who made returns pursuant to the return policy.

Walmart denies the allegations and that it has violated the law. The parties have negotiated and entered into the proposed Settlement to avoid the risk, uncertain outcome, expense and distraction of continued litigation.

Eligibility

To be part of this settlement class, between July 17, 2015 and November 25, 2020, you must have returned an item purchased from a Walmart store, Sam’s Club store, or online from Walmart.com or Samsclub.com for pickup or delivery within the United States. The sales tax refunded or credited for your purchases must have been less than the full amount of sales tax paid at the time the item was purchased.

Payout

Walmart has agreed to pay a class settlement amount of $5,000,000 into a Settlement Fund. Settlement Class Members who timely file a valid claim will be eligible to receive an equal share of the money remaining in the Settlement Fund after deductions for the costs of settlement administration, attorneys’ fees and litigation expenses, and an incentive award for the Settlement Class Representative.

The exact amount of payments to each Settlement Class member is unknown at this time; the final amount of each payment will depend on the number of claims submitted and the amount available in the Settlement Fund after the deductions Claim Forms must be postmarked or submitted online on or before April 1, 2021.

You can find more details about this settlement here.

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

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