Air New Zealand Asking Passengers to Step on a Scale
International passengers flying with Air New Zealand this summer will be asked to step on a scale before boarding their flight.
This is not a permanent requirement, but just a limited-time survey to determine the average weight of flyers. New Zealand’s Civil Aviation Authority is asking that its national airline weigh passengers departing on international flights from Auckland International Airport through July 2, 2023.
Two will be set up at gates at Auckland International Airport. Passengers will step on one scale and put their luggage on the other. But it’s worth mentioning that they will not force passengers to do so. The new procedure is voluntary and anonymous.
“We weigh everything that goes on the aircraft – from the cargo to the meals onboard, to the luggage in the hold,” Alastair James, the airline’s load control improvement specialist said in a statement, as reported by CNN. “For customers, crew and cabin bags, we use average weights, which we get from doing this survey.”
‘We know stepping on the scales can be daunting. We want to reassure our customers there is no visible display anywhere,’ James said.
Regulations require this survey to be done every five years, so this is not a first for the airline. Customers on Air New Zealand’s domestic network were weighed in 2021. Now that international travel is back up and running, it’s time for international flyers to weigh in.
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