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More Airlines Will Provide Meals and Hotel Accommodations for Major Delays

DDG
DDG

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Airlines Meals Hotel delays

More Airlines Will Provide Meals and Hotel Accommodations

Americans have struggled this year with flight delays and cancellations. When these disruptions occur, it’s often difficult to figure out if you will receive a meal voucher or free  hotel accommodations.

Now major U.S. airlines told the U.S. Transportation Department (USDOT) that they will provide meals for customers delayed by three hours and hotel rooms for stranded passengers if these issues are under the airlines’ control.

American Airlines, United Airlines, Delta Air Lines and others detailed their commitments in customer service plans they updated this week. Some airlines said customer service plan updates were not a policy change, Reuters reports, but they just clarified existing practices.

These new commitments come after the Transportation Secretary revealed two weeks ago it plan to publish an interactive airline customer service dashboard. The dashboard is now live, and it gives Americans more transparency about what airlines owe them when there is a delay or cancellation due to staffing or mechanical problems.

Air travelers can also use this new tool to compare U.S. airlines and see what each one provides when the cancellation or delay was due to circumstances within the airline’s control. Eight of the top airlines cover hotels and nine of them cover meals. Previously, only one airline guaranteed they would rebook you at no cost.

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

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DDG
DDGhttp://dannydealguru.com
Based in NYC. Points/miles enthusiast for years and actively writing about it for the last 6+ years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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