American Express Announces Centurion Lounge Reopening and Expansions
Today, American Express announced reopening plans for its Centurion Lounges, starting with Seattle-Tacoma airport and Philadelphia International airport. As part of the reopening, American Express also announced the Centurion Lounge Commitment, a set of new health and safety protocols and practices. It also revealed plans for the expansion of two lounges at New York’s LaGuardia Airport (LGA) and Las Vegas’ McCarran International Airport (LAS).
UPDATE 10/26: Today, October 26, American Express will reopen its Centurion Lounge at Miami International Airport (MIA). The lounge will have modified hours of operation: 7am-7pm.
To date, Centurion Lounges in Dallas, JFK, Houston, Charlotte, San Francisco, Philadelphia, Seattle and Miami are now reopened.
Today, October 19, American Express will reopen its Centurion Lounges at George Bush Intercontinental Airport and Dallas-Fort Worth International Airport.
Expansion at at LAS and LGA
American Express says that renovations to The Centurion Lounges at New York’s LaGuardia Airport and Las Vegas’ McCarran International Airport will be completed in 2021. The expanded lounges will feature a suite of amenities for Card Members to enjoy when they resume traveling.
- The Centurion Lounge at LGA will double in size and relocate to a space post-security within the airport’s brand-new, state-of-the-art Terminal B. The new lounge will feature a family room, additional workspaces, private telephone rooms, and views of the New York City skyline.
- The footprint of the first-ever Centurion Lounge, opened at LAS in 2013, will be expanded from nearly 9,000 square feet to over 13,400 square feet. The newly designed lounge will feature additional multi-purpose areas, new private telephone rooms, newly designed reception and workspace areas and more.
American Express is also working towards opening its newest lounge locations later this year in New York’s John F. Kennedy Airport, London’s Heathrow Airport and Denver International Airport.
American Express is evaluating when to reopen its Centurion Lounge locations based on several factors, including local COVID-19 case prevalence, and will be taking a phased approach, location by location.
The company expects to start the reopening process with Centurion Lounges at Seattle-Tacoma airport and Philadelphia International airport on October 5, 2020, with more locations to follow.
The Centurion Lounge Commitment
Most Centurion Lounges will continue to be closed due to COVID-19 for now. But American Express is introducing The Centurion Lounge Commitment to support the health and safety of Card Members and colleagues when the lounges reopen. According to the Amex Trendex, a trend report from American Express, nearly 2 in 3 consumers say either health and safety policies and procedures (39%) or flexibility (25%) is most important as they look to book future travel.
Card Members will experience new health and safety practices such as socially distanced seating, reduced capacity, increased cleaning frequency, requirements to wear a face covering when entering the lounge, served food instead of buffets, and more. For a contactless check-in experience, Card Members can download the American Express® App and use the Mobile Check-in Feature. These practices will be re-evaluated on an ongoing basis to take into account Card Members’ needs and the requirements of state and local governments and health authorities.
While some may not be ready to travel today, the Amex Trendex found over half (56%) of consumers who typically travel domestically anticipate feeling comfortable traveling to a domestic destination within six months.
Access to the Centurion Lounges is a benefit for both The Platinum Card® from American Express and The Business Platinum Card® from American Express. You can also access it if you have the invitation-only Amex Centurion cards.
- Denver (coming soon)
- Hong Kong
- Las Vegas
- London (coming soon)
- Los Angeles
- New York – LaGuardia
- New York – JFK (coming soon)
- San Francisco