At the end of February 2020, an unexpected amount of guest information may have been accessed using the login credentials of two employees at a franchise property.
Guests who cancel will receive, at their option, travel credit or a full cash refund.
Master list: Coronavirus hotel policy updates on changes & cancellations. Broken down by brand, as well as OTAs & AirBnb, here are the relevant policies.
A total of 2185 hotels are changing categories and most of them are getting more expensive. That is about 30% of the total hotel portfolio.
MGM Data Breach Lawsuit There is yet another potential class action involving a data breach of the personal information of hotel guests. This time, MGM Resorts Internationals database was hacked and guests personal information was...
Marriott is applying the new rule retroactively. This affect those people who signed meeting contracts in late 2019 to earn their 10 elite nights at the beginning of 2020.
Wyndham has announced today that it will move some of its hotels into different redemption tiers as part of the annual hotel review process. These Wyndham Rewards tier changes are going into effect on February 11, 2020.
Starting in January of 2020 Marriott meetings no longer earn elite nights which is a blow to anyone who tries to manufacture elite status with the brand.