Here is a collection of hotel brand policies on the extension of hotel free night certs, elite status & point expiration. Here's what the brands are doing.
Two weeks ago we wrote about Hilton selling $1 billion worth of points to American Express. Now another hotel chain has raised close to that amount by selling points to Amex and receiving early payments from Chase.
Intercontinental Hong Kong Closed It's been almost 5 years since Intercontinental Hotels sold their flagship Hong Kong property to a group of investors for $938M. Sitting on the edge of Victoria Harbour on the Kowloon...
At the end of February 2020, an unexpected amount of guest information may have been accessed using the login credentials of two employees at a franchise property.
Guests who cancel will receive, at their option, travel credit or a full cash refund.
Master list: Coronavirus hotel policy updates on changes & cancellations. Broken down by brand, as well as OTAs & AirBnb, here are the relevant policies.
A total of 2185 hotels are changing categories and most of them are getting more expensive. That is about 30% of the total hotel portfolio.
MGM Data Breach Lawsuit There is yet another potential class action involving a data breach of the personal information of hotel guests. This time, MGM Resorts Internationals database was hacked and guests personal information was...