Amex Limits Centurion Lounge Access To Fight Overcrowding
American Express is taking steps to fight overcrowding in Centurion Lounges by limiting access for Platinum cardmembers. We’ve all seen full lounges, especially at peak times so this could be seen as good or bad depending on how many people you travel with.
Amex Platinum cardmembers receive complimentary access to over 1,000 airport lounges across 120 countries, including The Centurion lounge network, the International American Express lounges, Delta Sky Clubs, and Airspace Lounges. You can also enroll in Priority Pass Select for free.
Platinum cardmembers currently have unlimited complimentary access to all locations of The Centurion. Card Members may bring immediate family (spouse or domestic partner and their children under 18) OR up to two (2) companions into The Centurion Lounge. That generous policy has led to overcrowding in many locations, especially during peak hours.
After reading this TPG post, I reached out to one of the media contacts for consumer services at Amex. I was provided the following information.
Beginning March 30, 2017, the Centurion Lounge guest policy for Platinum Card® Members will change. All Platinum Card® Members will be limited to two total guests at no additional charge. One-day passes for any additional guests, including immediate family members, may be purchased.
This is a surprising move Amex who have been touting improved benefits on their Platinum cards. This will mainly affect larger families, with more than three members, who will have to pay for extra family members to have access to The Centurion Lounge. On the other hand it might be good news to others who travel alone or in smaller groups.
I don’t recall seeing many families of four or more in Centurion Lounges, so I’m not sure how much will this help with overcrwoding. But the news is ill timed, with the fee on the personal Platinum card going up to $550.
Is this good or bad news to you?