Amex Centurion Lounge London-Heathrow Review
After flying in on Virgin Atlantic from Las Vegas, we went through security to catch our connecting flight to Amsterdam. Between flights, we visited the Amex Centurion Lounge London-Heathrow, which recently opened in October of 2021. Let’s dive into this Amex Centurion Lounge London-Heathrow review.
Location
This Centurion Lounge is located in Terminal 3 at Heathrow Airport (LHR), and it is on the second floor. It is only accessible if you are departing from Terminal 3. To find out which terminal you are flying out before your trip London Heathrow Airport has a “which terminal page”.
To get to the lounge from another flight, which is what we did, you need to do the following:
- Follow signs for flight connections
- Then you will go through transfer security
- Right after you enter the main terminal, there are signs for “Lounge A, Amex Centurion Lounge”
- You’ll then turn right, take the elevator, (or the lift as they call it across the pond) and take it to the second floor.
- Go straight, and the lounge is all yours!
Access Requirements
The Amex Centurion Lounge at London Heathrow Airport is open daily, from 5:30 AM to 9:00 PM. To access this lounge, you need to either be a cardholder of one of the following cards:
- Amex Platinum Card
- Amex Business Platinum
- Centurion Cardholder, also known as “the black card”
- Delta Reserve card
- Have to be flying Delta and paid for some the flight with the card.
- Delta Reserve Business Card
- Have to be flying Delta and paid for some the flight with the card.
These Platinum and Centurion cards also allow lounge access for up to two guests, though this will be changing in 2023. The Delta Reserve cardholders can take in guests for a cost of $50 per person.
Furthermore, you cannot access this lounge if you have landed, or if you are not within 3 hours of your departure time. If you are a connecting passenger, you can access the lounge as well. These rules do not apply to Centurion Cardholders, however.
Amex Centurion Lounge London-Heathrow – Seating
At this lounge, there is a large variety of seating. The furniture and design was very similar to the Centurion Lounges in the US, though there was some newer furniture that I have not seen in the US Centurion Lounges. It is possible to sit by the bar, and while it wasn’t busy while we were there, it likely fills up later in the day. There are also two phone rooms at the entrance of the lounge, but they were occupied whenever I walked by.
Food and Drinks
What sets the Centurion Lounge apart from many other lounges is the food and beverage offering. The Amex Centurion Lounge London-Heathrow is no exception. The menu for food was designed by Assaf Granit, a Michelin Star Chef.
While we were there, the lunch and dinner options were on offer, which included:
- Baba ghanoush
- Jerusalem Gate Salad
- Soba and Noodle Poke Bowl
- Hummus, along with a large variety of bread
- Muhammar
- Back to Black (Dark chocolate creameux, tonka & coco crumble, and cocoa nib Tuile)
- Malabi (A milk pudding with rose syrup and pistachios)
- A Cheese Plate
- Pickled Carrot, Mooli Hummus, and Mustard Press Sandwich
- Walnut and Toffee Banana Tart
- Chocolate Chocolate Chip Cookies
- Chocolate Chip Brownies
Diagonal from the buffet is a tea cart. I saw a couple of people use it, and it looked like a nice local touch. Just like other Centurion Lounges, there is also a still / carbonated water dispenser, along with a coffee maker and orange juice machine.
Amex Centurion Lounge London-Heathrow – Amenities
The amenities are exactly what you would expect if you have been to one of the US counterparts. There are two phone rooms available, both of which were full during my visit. Wi-Fi speeds were around 100 megabits per second, which was a lot faster than the airport Wi-Fi was. The lounge also had two showers, which is something you don’t see in every Centurion Lounge. Unfortunately, when I was here, they were both occupied. There was a bathroom attendant that was there to help with reserving the showers if needed.
The only drawback to this lounge is the views of the tarmac. In my opinion, Heathrow has the largest variety of airlines I’ve seen, and it would have been nice to have some sort of windows, but unfortunately, there are not.
Service
I found the service to be excellent in this lounge. The bathroom attendant was very friendly, as were the entrance attendants. They were all eager to assist, and it also seemed that they were happy to show off the (relatively) new lounge.
Amex Centurion Lounge London-Heathrow Review: Final Thoughts
Suffice to say, I really enjoyed my time at the Centurion Lounge LHR. They had excellent food, friendly service, fast Wi-Fi, and best of all, it wasn’t crowded. The main departures area was, so this makes me think that when word gets out, this lounge will be very busy like we see in the US. But, as of right now, this is an excellent lounge and I look forward to visiting it in my future travels.
What are your thoughts on Centurion Lounge in London-Heathrow Airport? Is this your favorite Amex Centurion Lounge? Let me know in the comments below!
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Their offerings seemed superior to the other Centurion lounges I’ve been to. And their specialty cocktails are worth try a try!
Yeah I think because of the large number of long haul flights has meant Amex had to step up their game as far as catering goes.
I have no experience with the cocktails due to my age, but I’m sure they’re quite good! Thanks for reading!
This was definitely the best of the handful or so of lounges we’ve ever visited. Somehow, it was the least crowded, by a LOT. Food was solid, although there weren’t a ton of options. Bathroom was spotless and new. Wifi was fast. I like the variety of seating areas and there were some nice touches like three tea cart to remind you where you were.
Beats the LaGuardia centurion lounge by a lot, mainly due to that being full/packed. Wish I could go back, but I’ll probably not be heading to Europe any time soon.
I agree with everything your saying for sure. I think the food is likely good because of how many long haul flights leave from Heathrow, especially compared to LGA or PHX, for example.
Yeah I don’t think I’ll be going to Europe anytime soon either. Thanks for commenting!