Chase Anniversary Nights Are Taking Longer to Post
This past weekend I shared with you how quickly the free night from the Hyatt brand explorer perk posts. I also commented on how slowly the credit card anniversary night posted. In the past the anniversary night always posted within days of the annual fee being charged. The email alerting me to the free night came a few weeks after the annual fee posted but the certificate never appeared. I don’t think this is a rare occurrence either according to the comments on my article or the response I received from the Hyatt Twitter team or Chase themselves. That has me thinking that Chase has smartened up to our games. And that is why the Chase anniversary nights are taking longer to post.
Chase allows a full refund of your card’s annual fee if you cancel the card within 30 days of the fee posting. If it is outside of 30 days then there is no refund. They used to offer a prorated refund but that ended a few years back.
It was not such a well kept secret that you could have the anniversary night or points post and then cancel your card. The points/certificate would normally post within 30 days meaning that you could get a full refund and keep the bonus. People would sometimes do this if they decided to go after another welcome offer. It appears that loophole may be dead.
I did not plan on canceling my card but I was in need of that anniversary night for a upcoming stay in NYC. Luckily my brand explorer free night posted quickly so I used that instead.
Here was my recent timeline:
- Annual Fee Posted – July 1
- Email from Hyatt saying my award is waiting – July 21
- Award place in my account – August 27
It took Chase well over 30 days to put the anniversary night in my account. It was even well after the email from Hyatt that said it was in there. That could be why the Hyatt folks sounded so annoyed when I reached out to them. They just kept saying you should talk with Chase. This all leads me to believe that Chase is being proactive and stopping people from getting some extra value on their way out the door. I can’t blame them, it is what I would do.
Data Points Needed
I have enough data points on the World of Hyatt card. But I would like to hear from some of you on your recent IHG Premier, Marriott or Southwest card’s anniversary points and certs. Did it take this long to post there too. Or is this just an issue with the World of Hyatt card?
Let me be clear here I am not complaining about this. I totally understand why Chase would do this and I am surprised it took them this long honestly. It is annoying if you have an immediate use for that free night. So if you were intending on using your next one right away be prepared to wait a month or two before it becomes available.