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PSA: Converting Your Old Marriott Certificates Is Easy & Do It Before They Expire SOON!

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Convert Marriott Bonvoy Certificates Deadline

I have had a long road with my sole Marriott travel package. A couple of years ago I redeemed Marriott points to purchase a package that also gave me enough Southwest points for a Companion Pass. Unfortunately I didn’t end up using that package, so I upgraded it to a Ritz Category 1-3 cert before Bonvoy came. 

That was awhile ago and my old pre-Bonvoy certificate expires August 17. That meant I had to get it converted to a certificate in the new program. Thankfully it proved to be easier than ever!

How to Convert Old Marriott Rewards Certificate

Here is how I easily converted my old Marriott Rewards certificate to a new Bonvoy certificate. 

  • To start, I called the Marriott Bonvoy line. 801-468-4000
  • I told the automated system I wanted to talk about certificates and after verifying my account I was instantly connected with a representative.
  • When she answered I explained I wanted my certificate converted to the new program and she knew what to do. 
  • She explained my old certificate would map to Category 6 in the new program. I would also automatically receive a refund of 30,000 points due to the cost differences.
  • The entire process took about 5 minutes



The best part was that I could instantly see the new certificate and expiration date in my account. The bad news is the 30K points still haven’t posted, but from what I understand that is automatic and can take a short bit. I’ll definitely be keeping an eye out for them, but I’m not worried since the agent confirmed this on the call. 

Bottom Line

If you have certificates expiring on the 17th make sure to give Marriott Bonvoy a call to get them converted to the new system. It was easy for me and many others I know. Don’t lose your free nights!

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

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Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.
Shawn Coomer
Shawn Coomer
Shawn Coomer earns and burns millions of miles/points per year circling the globe with his family. An expert at accumulating travel rewards, he founded Miles to Memories to help others achieve their travel goals for pennies on the dollar. Shawn also runs a million dollar reselling business, knows Vegas better than most and loves to spend his time at the 12 Disney parks across the world.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


  1. Question about the Annual certificate: My Marriott free night expiration date is coming up in Sept so of course I’ll book something soon. Do I need to ‘book’ before this date, or ‘stay’ before the expiration date?

  2. I asked about a refund when I converted my Cat 6 cert and was told that there was no refund (was also told some erroneous information about what my certificate would map to). Did you ask about a refund, or were you told you’d get one without prompting the CSR?


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