Delta CEO Threatens Rude Passengers with Lifetime Ban
Delta Air Lines plans to get tougher when it comes to unruly passengers. CEO Ed Bastian has announced that the carrier will permanently ban passengers who disrespect fellow customers or crew on Delta flights.
The information comes from a memo sent to employees Friday, and shared with Fox News. “Those who refuse to display basic civility to our people or their fellow travelers are not welcome on Delta,” Delta CEO Ed Bastian wrote in the memo. “Their actions will not be tolerated, and they will not have the privilege of flying our airline ever again.”
Bastian revealed that the airline has already added over 800 people to its no-fly list for refusing to wear mandatory face masks during travel, along with news of the company’s strict policy.
“As difficult as things are right now, remember that we are getting closer to recovery each day due to your hard work, dedication and commitment to our values,” he added. “Thank you as we keep climbing together into 2021.”
Some of the passengers that Delta has already banned include those who heckled two senators at airports during recent incidents that were captured on video.