More Issues With Expedia Deal
Last week I covered the saga of Expedia’s $100-$200 hotel discount coupon drama. Basically the company released a set of coupon codes to the public and then later claimed that you needed to use a Discover card in order to be eligible.
Unfortunately the original set of terms never mentioned Discover, so this left a lot of people upset. While I am sure it was a genuine error made by Expedia, they didn’t handle it properly. Instead of honoring their mistake, the company began cancelling people’s bookings because they didn’t comply with the “new terms”.
As the cancellations rolled in, many people called the company and were able to get some sort of compensation. Some reported a $100 credit while others were able to get the full $200 credit applied to their account. You can find out more info about that here.
Does Your Booking Look Untouched?
Many people have also emailed and commented saying that their reservations still looks in tact. Secret Flying is reporting that some of these people have had their reservations secretly cancelled without any correspondence from Expedia.
At this point I highly recommend anyone who has a booking from this deal login or call Expedia. Even if the company hasn’t contacted you, they may have cancelled your reservation. There is nothing worse than showing up at a hotel thinking you have a reservation when you don’t.
Expedia has handled this situation very poorly and unfortunately this is just another lesson as to why consumers need to be proactive. Don’t rely on huge companies to do the right thing or to always notify you. Thousands of people used that code and the only person who can ensure your travel plans are correct is you! Safe travels!