File Claim for AT&T Settlement
The Federal Trade Commission opened a claims process for former AT&T customers who have yet to claim a refund stemming from the FTC’s lawsuit against the company for misleading consumers about its unlimited data plans.
If you are a former AT&T customer who had an unlimited data plan between October 2011 and June 2015 then you are eligible for a refund. If you haven’t already cashed a check from AT&T, you might be eligible to get a payment by filing a claim now.
Current AT&T customer who had an unlimited data plan during that time don’t need to file a claim. You should have gotten a bill credit from AT&T in early 2020.
What was the lawsuit about?
The FTC says that AT&T throttled their data, slowing down their internet speed after they used a certain amount of data in a billing cycle. The limits on this “unlimited” plan made it hard to browse the internet or stream videos. And, before people signed a long-term contract, AT&T didn’t adequately disclose to customers that it would slow down their internet. The company settled for $60 million.
Who is eligible to apply for a refund?
You may apply for a payment if you meet all these requirements:
- you are a former AT&T customer
- you had an unlimited data plan at some point between October 1, 2011 and June 30, 2015
- you experienced data throttling (slow data speeds)
- you didn’t already get a payment from AT&T in this matter.
Current AT&T customers aren’t eligible for a payment because they received a bill credit from AT&T in 2020. In addition, former customers who cashed a check from AT&T aren’t eligible.
How to Get Your Refund
If you are eligible, and haven’t yet received a refund, then you can file your claim here. If you have questions about the claim form, please call 1-877-654-1982.
Your payment amount depends on several factors, including how many people file claims. There’s no set mailing date yet for payments.
To be eligible, you must file a claim by May 18, 2023.
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