Get Started

Learn more about Credit Cards, Travel Programs, Deals, and more.

Senators Push for ‘Passenger Bill of Rights’ After Southwest Debacle

This post may contain affiliate links - Advertiser Disclosure. As an Amazon Associate, we earn from qualifying purchases.

What Makes A Good Airport? Thoughts From The MtM Team

Senators Push for ‘Passenger Bill of Rights’ After Southwest Debacle

Two senators want to impose tougher penalties on U.S. airlines when they strand or delay passengers.

The “passenger bill of rights” would allow customers to file class-action lawsuits against airlines, limit airline fees and force them to pay a minimum compensation of $1,350 for bumping travelers off oversold flights.

The proposal is not completely new. But the lawmakers hope to gain support after Southwest’s massive meltdown over the holidays late last year.

The airline canceled 16,7000 flights over a period of less than two week. The disaster will cost Southwest about $1.1 billion, but the disruptions are still a small part of the 210,000 U.S. flights that airlines canceled in 2022. That’s an increase of 52% in cancellations from 2021.

Besides the $1,350 minimum compensation for passengers bumped off oversold flights, the proposal would require airlines to provide alternate transportation and reimbursement of out-of-pocket costs to customers whose flights are delayed as briefly as one hour. The bill would also allow consumers to file class-action lawsuits and eliminate caps on fines the government can levy for airlines that violate consumer-protection laws.

Airlines for America, a trade group for the largest U.S. airlines, opposes the proposal while noting that the industry is a highly competitive one that benefits consumers.

“This bill undermines and eliminates decades of successful policies that have transformed air travel, allowing the vast majority of Americans to take flight,” said the spokeswoman, Marli Collier, as reported by Fox Business. “The proposed policies in this bill — instituting government-controlled pricing, establishing a private right of action and dictating private sector contracts — would drastically decrease competition, leading to a subsequent increase in airfare prices and potential cut in services to small and rural communities.”

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

Lower Spend - Chase Ink Business Preferred® 100K!

Chase Ink Business Preferred® is a powerful card that earns 3X Ultimate Rewards points in a broad range of business categories on the first $150K in spend per year. Right now earn 100K Chase Ultimate Rewards points after $15K $8K spend in the first 3 months with a $95 annual fee.

Learn more about this card and its features!

Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.
Based in NYC. Points/miles enthusiast for years and actively writing about it for the last 6+ years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


  1. You did not mention the Senators (The “passenger bill of rights” is being presented by Democrats Richard Blumenthal of Connecticut and Edward Markey of Massachusetts.)

    Now, the reality…a Passenger Bill of Rights will NEVER happen in this country.

    The industry groups have lobbyists that are some of the most powerful on K-Street. Senators just put these statements out there – as a means to get contributions made to their campaign coffers by said lobbyists.
    Like most things that involve these Congress Critters, If it sounds too good to be true, it more than likely is too good to ever be true.


Please enter your comment!
Please enter your name here