Southwest Airlines Resumes Flights After Massive Delays
Southwest Airlines is up and running again after a computer glitch that temporarily grounded planes nationwide.
“As a result of the intermittent technology issues that we experienced, we should hopefully be resuming our operation as soon as possible,” a tweet from Southwest Airlines read in early Tuesday morning. “We apologize for any inconvenience this may cause, but we’re hoping to get everyone going ASAP.”
The airline later explained in a statement that a connection to some operational data was unexpectedly lost when a firewall supplied by a vendor went down. The airline said that it had worked quickly to minimize disruptions and that it appreciated the patience of its customers and employees.
Southwest did not immediately cancel many flights, but more than 1,700 were delayed. That accounts for more than 40 percent of its schedule for the day. Additional delays are likely as the disruption lingers throughout the airline’s network.
At the airline’s request, the Federal Aviation Administration had also briefly stopped Southwest flights from taking off.
These latest massive delays come just months after a meltdown around the Christmas holiday, and early days of January. That mess cost Southwest more than $1 billion and left millions of travelers frustrated and stranded around the country.
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