Southwest Airlines Reverts to Pre-Pandemic Boarding Procedure
Southwest Airlines has resumed its traditional boarding procedures. For almost a year now the airline had a pandemic policy of boarding passengers in smaller groups to promote social distancing, besides all the other measures put in place to contain the spread of the virus.
The nation’s largest domestic carrier, doesn’t assign seats, began boarding passengers in groups of 30 this month. It had been boarding passengers in groups of 10 since it unveiled the “Southwest Promise” health and safety protocols in May of 2020.
“The majority of our customers are familiar with Southwest’s standard boarding style and have an expectation for the normal boarding process as they return to travel,” Southwest spokeswoman Brandy King told USA Today in a statement. Southwest will continue to have “physical distancing” reminders at the airport and still requires passengers to wear masks at the airport and on planes.
United and Delta Air Lines still have pandemic boarding policies in place for now. American Airlines on the other hand, never changed its boarding procedures.
Travel is rebounding, with a spike in recent weeks. For 13 days straight now, more than one million people have passed daily through TSA checkpoints.