Get a Free Walmart Gift Card (up to $25) if Your Walmart Gift Card Order Was Cancelled

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walmart gift card update

Walmart Gift Card Update

The other day I covered a deal for $25 Walmart gift cards for $10. At the time I highlighted that the deal might be a mistake and indeed that appears to be the case. On Saturday my order was cancelled along with the orders of many others.

Thankfully there seems to be a slight sliver of good news among the cancellations. If you hop on chat with Walmart, they will agree to give you a gift card for free. Here is the text from a chat my wife did just a few minutes ago.

I was checking your order information, and I’m sorry, your order was cancelled due to a pricing error, so all the orders are been cancelled, you will be refunded within 7 days to your original payment method. As a one time compensation, we decided to issue a $15 gift card for you, you will get it within 48 hours via e mail.

My wife did push for more compensation, but only $15 was offered. She accepted and then I hopped on the chat. While I was only expecting a $15 gift card offer on my order, the agent proactively offered a $25 gift card, so it seems they have some leeway.

Update: My wife hopped on chat again and was able to get them to increase the offer to $25.

How to Get Your Credit

It seems that this gift card is being offered to everyone, so you just need to ask by hopping on a chat here. I don’t know if you’ll get $15 or $25, but it never hurts to ask. When I did it a few minutes ago the wait was surprisingly less than 1 minute. It may go up, but be patient or try another time. Good luck!

HT: Dan’s Deals


  1. Anyone get their 25.00 after speaking with customer service and were told it should be delivered in 48 hours? Haven’t gotten mine yet. I am now past 48 hours.

  2. My wife and I finally got around to doing this. Both of us had the same experience. Front-line chat rep only offered $15. Told them that it was strange that other people were getting $25 for the same thing. Asked them to check with their supervisor. After a minute or two wait, both got $25. My eGC came within a couple of hours. Waiting on my wife’s.

      • Yeah, it’s interesting that mine came within an hour or two, but my wife’s still hasn’t arrived. They told both of us “up to 48 hours” … but interesting that mine came right away. Anyway, small win on a deal that had about a 1% of working anyway (worth the try!).

  3. How did you know your order was canceled? When I check on the status of the order it still shows processing and that it is scheduled to arrive this Wednesday.

    I ordered 10 cards on one order.

  4. My order is still in processing mode, but the CS rep in Dallas explained WM is aware of the error and immediately offered $25. He also said my order would have eventually been cancelled and that $25 is all they’re offering (I had politely inquired for more, but was told $25 was the limit). $25 is better than nothing. Thx for the heads-up Shawn!

  5. My order didn’t get canceled yet. Should I hold off until I receive the cancellation and then try to do the chat? Or just do it now?


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