Amex Waiving Fees And Interest for Cardholders
American Express is waiving fees, discussing payment options and financial hardship programs with customers who are having trouble making payments due to disruptions from the coronavirus. You can find more details about these programs here.
Some data points from reddit show that all you need to do is call and ask. American Express doesn’t have an official policy yet, so this is a case by case basis.
One person says that American Express “would waive all credit card payments this billing cycle, no fee will be charged” and also received “10k MR points for being on hold for about 20 minutes”.
TPG also has similar reports, even when contacting American Express through the chat feature. Cardholders were offered relief from interest, late fees and other fees on both their personal and business American Express cards when requesting help.
Let us know if you have had a similar, or different experience, with American Express and other issuers.
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When I called they said they will refund interest fees on the next billing cycle by making a note on my account.
We called Amex this week to let them know my husband would be out of work for a few weeks due to the corona virus. They basically told us too bad we are business as usual.
We called AMEX Monday after finding out my husband would be out of work with no pay due to COCD-19 and the very rude agent who answered basically told us too bad for you but we are business as usual.
My Amex Platinum AF should have posted yesterday. Still didn’t post today. That’s curious. I have had no contact with Amex about it. I’m sure it will post at some point.
My Plat statement with fee due was supposed to close either the 17th or 18th. Still hasn’t closed and fee hasn’t posted either.
Wondering what happens if you’ve earned a sign up bonus by way of a hotel booking that now needs to be cancelled. Are they going to claw back the points…
Michael not entirely true. AX dies blacklist but not for life. There are many people who have defaulted in the past who were able to get back in. It just takes longer than with other creditors. My FICO forums have a lot of good blogs regarding this issue.
Careful with that, think about the potential hit to your credit score, additionally, consider how AMEX deals with risk.
I can give your readers some advice. If you ever default on an AMEX credit card they will never, ever extend you credit for the rest of your life. They will not even allow you to become an authorized user.
No word on what happens to pending membership rewards if you pay late (i.e. Are they forfeited)?
No they will not be. Confirmed