CNB Crystal Infinite Airline Incidental Credits Are Finally Posting

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CNB Crystal Infinite Airline Incidental Credits Are Finally Posting

This is the week of the airline incidental credit I guess.  The big news this week was that American Express is clawing back some airline incidental credits from 2019. The CNB Crystal Infinite made similar headlines last year for ending airline incidental credits for authorized users.  They also completely torpedoed their credit card from an earning and burning standpoint.

Because of that most people closed their card when the annual fee came due.  Others held onto the card since they were in their first year and could get one more airline incidental credit before their next annual fee posted.  And after several weeks the credits have finally started posting.


Most airline incidentals are refunded within a few days.  Although the Bank of America Premium rewards card took longer than normal this year.  But CNB was like hold my beer BOA. Some people that made their purchases on January 1st just started seeing credits post in the last week or so.  I know there are still some people waiting as well.

It appears that CNB is not the one to approve the credits and it actually comes from Visa.  That was surprising to me but maybe that is why the valuable authorized user credits lasted for as long as they did.  Because CNB wasn’t entirely involved / covering all of the cost.  I found it interesting nonetheless.

Final Thoughts

If you still are waiting on your credits I would reach out to the banker you dealt with when signing up for the account.  Hopefully they could help move the process along for you.  But I think most people are starting to finally see their CNB Crystal Infinite airline incidentals post.

Mark Ostermann
Mark Ostermann is a father, husband and miles/points fanatic. He left the corporate world after starting a family in order to be a stay at home dad. Mark is constantly looking at ways to save money and stay within budget while also taking awesome vacations with his family. When he isn't caring for his family or taking a weekend trip, Mark is working towards his goal of visiting every Major League Baseball ballpark.

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  1. The long delays, the decision not to give credits for AUs, and the need to battle with CNB and Visa to get my incidental airline credits, was one of the reasons I gave up my CNB card when the AF was about to post. It was great while it lasted though.


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