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After Taking Government Money And Withholding Refunds Frontier Is Charging A Covid Recovery Fee

DDG
DDG

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Frontier Is Charging A Covid Recovery Fee

Frontier Airlines was one of the 10 carriers that participated in the $25 billion Payroll Support Program (PSP) established by the Coronavirus Aid, Recovery, and Economic Security (CARES) Act in 2020.

This year, Frontier Airlines also agreed to additional government support from the American Rescue Plan Act of 2021. Frontier will receive a total of $150.2 million with the first installment of around $75.1 million disbursed on April 29th, 2021. That again comes with limits on involuntary furloughs and layoffs through September 30th, 2021, restrictions on share buybacks and dividends through September 30th, 2021 and restrictions on certain executive compensation until April 1st, 2023.

Frontier was also one of the airlines that was refusing to give passengers refunds early in the pandemic, offering them credit instead. It was then sued by passengers last July.

But all that was still not enough. Now Frontier Airline has a “Covid Recovery Charge” fee. You can see the image below and it is also outlines in the Taxes and Fees section on Frontier’s website.

Covid Recovery Charge: The Covid Recovery Charge offsets added costs to Frontier due to implementing Covid-19 related measures, such as increased sanitation and cleaning onboard the aircraft and in the airport, shields at the ticket counters and gate areas, and personal protective equipment for employees.

Conclusion

We have seen many companies passing on similar charges to customers. It’s understandable that businesses are hurting during these difficult times. But Frontier has already charged customers a Covid Recovery fee in the form of hundreds of millions of dollars from the government bailout. Now customers will have to pay even more with yet another added fee.

HT: Jon

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DDG
DDGhttp://dannydealguru.com
Based in NYC. Points/miles enthusiast for years and actively writing about it for the last 6+ years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

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61 COMMENTS

  35. Pay extra fee for sanitation. They should already be sanitized. I’ve spent enough money with this airlines to fly free. This is taking advantage of consumers, to the next level. Don’t bite the hand that feed you. I’ll be look’n for another carrier.

  56. The Frontier Airlines C-level management has poop for brains. I expect they will soon add a mandatory toilet paper surcharge.

    According to US OSHA, …”With few exceptions, OSHA requires employers to pay for personal protective equipment when it is used to comply with OSHA standards. These typically include: hard hats, gloves, goggles, safety shoes, safety glasses, welding helmets and goggles, face shields, chemical protective equipment and fall protection equipment.”

  59. Frontier is definitely infected with sleazy business practices and money grabbing policies. Can’t think of a reason to fly them, but they continue to add reasons not to….

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