How To Get Compensation When Your Target Order Is Late
I have talked in the past about getting compensation for late Walmart and Amazon deliveries. I have been able to rack up hundreds of dollars because of late, delayed or missing shipments by following those guides. A few weeks back I had a delivery issue with Target and I decided to give the same process a try with them too. And what do you know, it worked! Here is how to get compensation when your Target order is late.
Reach Out To Target Reps Via Chat
A few weeks ago I had some Target gift cards lying around, with small amounts on them, so I decided to do an online order to use them up. It was a small order but it was somewhat timely items for us. I paired it up with my Target Redcard for 2 day shipping as well. If you don’t currently have a RedCard they often have sign up bonuses for the card and you can even get the debit card version (means no hard pull!). Benjy recently talked about how he has fallen back in love with the RedCard.
After a few days I noticed my order still had not shown up. Then a few more days went by and nothing. I checked the tracking and the items had been stuck in a black hole for several days and had not been scanned. I had a similar issue with Target early on in the pandemic and got my order over a week late. Because of everything that was going on I chalked it up to everyone being short handed and left it alone. But this time I was more than annoyed so I pulled up Target’s website and looked for Target Chat. I don’t think many people know Target has the chat function but they do, and this is the best way to get compensation when your Target order is late.
What Did I Say & What Compensation Did I Get
I will share my chat exchange with you below but this is a two birds with one stone scenario. I was most likely going to need the products reordered which means I had to contact Target anyway. While I was doing that I might as well get a little something extra for my hassle.
The agent ended up giving me a $5 Target gift card for needing to reship the items. I did have to ask a second time, as I led with that on my original post which is cut off. Be sure to get an answer to this question, chat reps will sometimes dodge it early on hoping you forget.
The really cool thing was I ended up getting both orders. I am guessing that USPS didn’t get the update to return the missing package to Target. This has happened to me with Amazon as well and they will normally tell you to just keep the error. So I got a $5 gift card and $50 worth of stuff!
Final Thoughts
The old saying, “it never hurts to ask”, definitely applies here. If you are reaching out to a retailer because of a late or missing shipment be sure to ask for something in return. You are already on the phone or chat with them so why not at least try?
That is how you can get compensation when your Target order is late. Hopefully it is useful to you in the future.
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THANK YOU FOR THIS! IT WORKED GREAT FOR ME! GREATLY APPRECIATED
I ordered a $300 car seat stroller travel system for my daughters baby shower on July 2, 21. The baby shower was July 15, 21. It was “lost in transit”. I was issued a store credit bc I used a gift card for the original purchase & it was purchased from her registry (which is a whole other department). I reordered the set & opted to pick it up in store on July 15, 21 on the way to the shower. Haven’t heard anything about it since & never thought about it. Well I received the lost travel system YESTERDAY December 8, 21. Come home to it sitting on my porch. Contacted Target via chat & they were so confused. I was told to keep it bc it already processed, I was given a credit & there is nothing they can do with it. This is honestly the first time this has ever happened. Usually they cancel the order after replacing or refunding.
Some USPS locations have trucks full of stuff they don’t get to for months. It is insane!
OMG Robyn got a hair up your ****. Thanks for the advice. I order a lot from Target and just put it to work today on a damaged box. $10 credit.
Glad you were able to get some compensation
Whoa, Robyn! You’re too quick to judge. This situation has happened to me before, and likely to many other people. The item doesn’t arrive on time (usually due to the fault of the shipper, not the merchant), and often the merchant offers to redeliver the item and explicitly states that you, the customer, can keep the delayed shipment if it eventually arrives. This has happened to me with Walmart several times.
Mark — Good to know about the Target chat function. Wasn’t aware of it!
This article is ridiculous. You should have returned the duplicate order back to target. You are not entitled to keep it. Shipments get delayed. Its not the retailers fault, why should they give you compensation? You are exactly what is wrong with people today. Entitled brats who think everyone owes them something.
I said in the article I reached out to them and was told to keep it. It is something retailers have often done – across the board. So not sure where the accusations come from.
When an institution gives you a guaranteed delivery date and they miss it, and it happens multiple times, I do think they should be held accountable. Especially when a service like Amazon Prime (that you are paying for) or Target RedCard (where they make money off of your spend) are involved. What is the point of offering these services if they can not be upheld?
Returns are more likely going to be disposed especially with the current situation.