How To Get Credit When Your Amazon Order Is Late
Have you noticed an issue with Amazon Prime shipping over the past few months? I know I have. If you live near a distribution center then you are probably fine. But if you are not near one you probably have experienced some shipping delays. If your order is late then have no fear, I will show you how to get credit when your Amazon order is late.
Amazon was denying compensation during the peak of the pandemic but they are back to giving credit if you ask. You may have to push a bit but myself and Shawn were able to get $10 in Amazon credit for cancelled or late shipments.
Whenever I have had an issue with multiple packages missing the delivery date I contact Amazon via Amazon Chat. The key here is to look at the date they say the package should arrive by when ordering. Sometimes they will play games with the 2 day delivery window in order to deny compensation.
Once you have confirmed a package is behind schedule, like so many packages have been of late, open up a chat on the items in question. Be sure to have the order numbers for all late shipments, even ones that have already been delivered but were late. You then list them off to the support agent and tell them you are unsatisfied with their service.
They will most likely apologize for the delays and give you updates on the orders still in transit. They will not proactively offer a credit, at least most of the time. Once they ask if there is anything else they can do be sure to say that you would like compensation for the tardy deliveries. Amazon will usually give an Amazon credit of $5 per missed delivery date. I was able to get $25 in credits from late deliveries in 2018.
How To Get Credit When Your Amazon Order Is Late – Final Thoughts
I think a lot of these issues stem from them using 3rd party delivery services and people delivering packages in their car etc. One such delivery person stole a Snapple from my groceries that were by the garage door waiting to be taken in. Yeah they opened a case and took one, no joke! My deliveries delivered by USPS seem to always make it on time though.
You may think this is petty but Amazon has been consistently raising the rate for Amazon Prime while the service has been getting worse. I even pondered if we should be getting an Amazon Prime bailout. Benjy simply cancelled the service for a variety of reasons. It is worth the few minutes of effort for me, if I am paying for a service then I am going to hold them accountable for it.