Caesars Rewards Laurel Lounge Access Rules For 2020

New Orleans Harrah’s still doing 4 drinks at bar (I’ve only personally done Voodoo Lounge in the blackjack area) or in the lounge, which is free and has pretty decent food as well but it is small. Pre-COVID of course.

I go to Vegas twice a year (March Madness and 3rd week of the Football season), I cannot get wawy from work more than that. I normally earn about 40-48K in TC during those stays. There really is not any reason to gamble beyond 25K for perks. I will not reach 150K with only 2 trips. They need to create a new scheme, say 15K is Emerald, 30K is Ruby and 60K is Diamond, and award perks at each level. It is not that hard to get to 15K, with the bonus stucture of 5K on 2500 Earned TC in a day. I’d like to see more TC’s for table play at $100 an hour. I guess Caesars needs some serious Marketing help. But overall I like the Caesars program. They have always done right by me. If they need to think of new perks, I am sure they can come up with some.

I was shocked to receive an email in mid-2018 when I had 15,000+ points maintaining Diamond, but needed 25,000 for continued lounge access. Wait! What? I ended 2018 with 29,000+. I’m never reaching Seven Stars in ANY year. But as others have stated, what incentives are there for me to keep playing? After reaching 25,000 I might as well work on maintaining or obtaining higher statue where I live in IL/IN/MO with Trop Advantage (Platinum), Hollywood (Executive Producer), MyChoice and now B Connect (now that Boyd has entered the Missouri market).

I do not appreciate the Diamond lounge changes at Horseshoe Hammond.
Guess it is time to start going to Ameristar and Majestic.
Until now I have been a loyal ceasers property member.
Evelyn R

I’ve been a aspiration 2 player for years. I see no reason to go over the 25,000 treashhold, as the perks keep getting smaller. I use to get between $800 and $900 in comp play and even though my play hasn’t change, I know get between $90 and $200. They want me to come to their casinos to get luggage, purses, blenders, etc., stuff they probably get free for the exposure of their flyers. They are very close to losing me as a customer…I go to New Orleans a few times a year and this is my last trip. Will probably continue to go to Vegas, Tahoe and Reno if they give us the perks we deserve back.

Not sure about all the comments. Me and wife have been diamond members for several years and have never had to pay for a room In vegas, New Orleans, or Biloxi. Not a cent. And never pay for any food or shows using celebration dinners comped shows and RCs. Doing this for several years without a single problem. Oh yeah and a free cruise, Just got 7 Star and see a positive difference already. People must be using wrong channels. From Louisiana Harrahs & Horseshoe

I am a past Aspirations Level II player and this year I am stalking down on 7 Stars with 138K in current play. I am by no means a big shot but I did value my prior years of Diamond and worked hard to get it. I too felt there should be some type of acknowldgement for “high Diamond” and more offered when you attain over 80K and end the year at 125K. No bonus. No Thank you for your time and and money or loyalty. I am also MLife Gold and just received an email they will extend my Gold level for 2019 and waive the 60K credits needed between Pearl and Gold, even though I have them from online play. Why should I work so hard at Caesars when MLife is willing to give tier credits away??? For 2019, I will enjoy my newly found 7 Stars Status and use my offers but I will most likely spend my cash on MLife now.

I am newbie to the TR program. Do I need to book my rooms directly through them to get upgrades or can I used hotels.com or other discounted ways like URs ect.

I’ve been a Diamond player for years! Not a high roller by any means. I used to get offers for $225 each month in free play, and I’ve used a few of those this year. Mid June I’m at 19000 tier credits this year, so far. But, starting with the June offers, they are trying to entice me to come to Vegas with a whopping $25 in free play! WTF? Are they freakin crazy? Screw Caesars and the dumbass they hired to run the Rewards program. Just pathetic!!! Anyone else get their offers vaporized like mine?

Remember when Coca Cola changed their formula? When JC Penney cut out their sales coupons? When Sears strong-armed their customers into a sales loyalty club? And now Caesars joins the ranks of legendary corporate gaffs with the biggest face slap a casino ever delivered to its clients. Gotta wonder what were they thinking…..

I was an Apiration 1 gambler. I am taking my trip this June. When I heard of the changes, I was baffled. You are all right. What incenitives does anyone have to gamble more once they reach 25000? I will never come close to 7 stars. NEVER. But aspirations ( I was a Level 1) that was doable and a goal for me. This year my points are much lower and I am spending 1/2 my money at another casino. I am not a Vegas resident. I have no incentive to go past 25000. The spread is way too big with no incentives for us smaller gamblers.

Changes to the program maybe justified in a business since but the short notice given and the way they did it is not the best way to treat loyal customers.
These folks help keep the casinos afloat during difficult times.
They are also responsible for “word of mouth” referrals to your properties.
Loyal customers pump a lot of money into the local economy and help fund jobs though the services related to the industry.
Decisions made don’t just affect the casinos, there are others impacted. One would think a company would like to keep their loyal customers than run them off and have to spend funding on recruiting new ones. Just saying……
To boil it down, Members are not happy about the change and the method you changed it. If the casinos suffer….you did it to yourself.

I think they should have just eliminated lounge access for those with status match or less the 15000. I think once you achieve earn Diamond 15k, you should be able to get in. Also if they must insist to raise the minimum to 25K, then at least be able to add a 2nd Diamond Account to spouse or significant other in same household like my life does.

VERY SAD I AM A 50 YEAR PLUS MEMBER HOPE THEY FIGURE OUT SMALL PERKS CAN GO A LONG WAY

I’m 7 Star and have to beg for water when I check in for a few nights. I can’t believe that they said it cost too much $$$ to give me a case of water. Are they kidding me??? Definitely believe it was a tremendous mistake removing the Aspiration levels. What benefit does a player have for loyalty past 25,000 Tier points? There is a wide gap all the way to 150,000 to make 7 Star. I know how I felt at High Diamond Level & still waited on the same Diamond Lines as some one that had 15,000 tier points & just barely qualified for Diamond status Who are the ones making these “brilliant” decisions?

I am completely disappointed in the removal of aspirations. what a slap in the face. I am a 120K point diamond and there is now no benefit to achieve that level. If they didn’t want people to take advantage of diamond status at 15K, raise it to 25K. make the step bigger from platinum to Diamond and make the benefits desirable. Removing benefits for people who have achieved in excess of the minimum requirement is complete BS and I will be searching elsewhere to play.

We are Seven Stars Total Rewards members achieved by play alone. As players, who have earned status through play, I have to say it is quite frustrating having to deal with long lines at Diamond Clubs overrun at peak times by “low rated” players and those who achieved status via another means. That being said, being a points hoarder, I get the appeal. I didn’t think the way Caesars rolled out the changes was right. They should have given more notice to their players to give them a chance to reach the higher level that was going to be required. There was no notice to most players. Their tiered scale will do little to nothing to help the casual player. I am an independent casino host and have many clients that I place at Caesar’s properties almost exclusively. This was a big hit to the program and a huge devaluation. The elimination of the Aspiration levels was also a big hit. There is a huge disparity in levels of rewards in the new program. As a player, it is very difficult to achieve Seven Stars status as it is and it kept us loyal. We had a good year but have already had the conversation about changing to another rewards program that matches status. We have the play to back it up but aren’t willing to continue to commit and be loyal if they continue to devalue their program. It is my belief that this is going to have a huge negative effect on their customer loyalty. Time will tell. These changes make me nervous as a player and a host.

It’s total BS I hate Caesars Entertainment. Least customer friendly company in Vegas I’ve ever seen. If I gamble in Vegas it’s at Treasure Island, they have the easiest player’s club to get cheap rooms with no resort fees or off the strip. As far as best program I have to give it to MGM’s MLife. I don’t know what it is I usually stay at their properties and go to their shows the most. It was super easy to get gold MLife status through Hyatt before they changed Hyatt program. MLife took a hit, as did all who charge for parking.

I planned on getting the Total Rewards credit card but after these negative changes I’ll have to pass.