Wyndham Timeshare Lawsuit Alleges Deceiving and Aggressive Sales Tactics

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Wyndham Timeshare Lawsuit Alleges Deceiving and Aggressive Sales Tactics

Timeshare presentations are tricky. You are never required to purchase anything but they sure make the numbers sound amazing and some people end up purchasing timeshares. They are a bad deal in my opinion, no matter what offer you get, but that might not be true for everyone. However, there is one thing that everyone probably agrees on, their aggressive marketing tactics. Now a lawsuit says that Wyndham went too far when trying to sell timeshares.

Wyndham timeshare owners have filed a class action lawsuit against the company, accusing it of lying to customers about benefits and subjecting them to aggressive marketing tactics to get them to purchase useless points. The plaintiffs, two time share owners David and Thea DuBose, say the company defrauds customers both before they sign on to a timeshare and after the purchase.

The lawsuit says that during presentations these timeshares are offered as a possibility to vacation at many Wyndham destinations around the world. However, the customers say that in reality, it is almost impossible to book a stay, and often it would be cheaper to pay cash for a vacation.

Their timeshare purchase started as usual. While they were on vacation in Panama City, Florida, a Wyndham representative offered them a gift card and encouraged them to attend a timeshare sales presentation that would last only 90 minutes. But instead, the meeting lasted almost all day. Allegedly, the company made a range of fraudulent sales pitches, telling the couple they would “never have to pay for another vacation for the rest of their lives,” and would save tens of thousands of dollars. They were told they could vacation at any property around the world and even leave their timeshare to their children.

The Wyndham timeshare false advertising class action lawsuit says these misrepresentations are the same ones fed to many other customers during the timeshare purchasing processes, even after they purchase. They weren’t told anything about annual fees, points expiration, mandatory “Owner Update” meetings to access certain amenities.

Conclusion

We write sometimes about offers that involve these timeshare presentations, but they are not for everyone. If you know what to expect and if you are getting a good offer for attending, then they can be pretty lucrative. Even if you are thinking of purchasing a timeshare, you should crunch the numbers on your own and not rely on the information that these salespeople give you. They could be cherry picking the facts or just flat out lying to you in order to make a sale.

Let us know if you have attended any Wyndham timeshare presentations or any others, and if you have come across such tactics.

DDG
Based in NYC. Points/miles enthusiast for years and actively writing about it for the last two years at Danny the Deal Guru. I'm always looking out for deals. Making a few bucks is always nice, but the traveling is by far the best part of this business.

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9 COMMENTS

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9 COMMENTS

  1. Timeshare must one of the biggest scam that is allowed to exist. I have never been to a presentation (fortunately), but almost went to one. I was talking to Holiday Inn customer service, after which I was transferred to talk about “an opportunity for a free vacation”. I should have just hung up, but I did not. The agent told me the destinations available, told me how it should proceed, and promised more than once that it is fully refundable. He did not mention the word “timeshare” or “presentation” even once. Maybe the word “tour”. Immediately after I gave him my credit card number and hang up, I received an email with “timeshare” in it. I started to look up timeshare and realized what kind of scam I am in. I called back and was told that it is NOT refundable.

    Fortunately, I started a dispute with my Chase card with all the details (although I did not have a recording), and they sided with me and gave me the credit. I also saw people in the same situation as mine filing complaints on BBB and succeeded. Since I explicitly asked if it is refundable and timeshare said yes, which is different from that $15,000 contract with complicated clauses, I guess after all I deserve my money back. Still this was a very frustrating experience, and I hope nobody falls for it again.

    • I had the same thing happen at Bonnet creek in Orlando. The representatives were rude didn’t want to give me my card for attending a meeting and because I refuse to upgrade, they told me I would not be allowed to use this resort again. I told them where to shove it and reported them to their corporate office. But of course, they denied it.

  2. I attended a Wyndham presentation we said no after a lot of pressure ..and when they asked if we wanted to take a credit card out.. we said no!..they still applied for one in our name! I found it on my credit report! Nobody responded when I called!

  3. I have been a owner for 10 years. While staying at Bonnet Creek in a Orlando, we were pressured into going to a 90 minute meeting with present of a $200 credit card. I told them from the beginning, I would not be upgrading. After 90 minutes, the meeting was still going on. I got up and went to the front desk and asked for my agreed credit card. After 10 minutes of demanding a manager, one did show and advise me that I would not be allowed to use my points at the Bonnet Creek again because I did not upgrade. . I did get my credit card and made a complaint to their corporate office , but of course they never responded. I am now part of this legal action.

  4. “the meeting lasted almost all day” yet the couple still didn’t receive basic info? Lol nooo ts is definitely not for everyone!

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