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Altitude Reserve Retention Offer Results Were A Success

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Altitude Reserve Retention Offer Results Were A Success

I wanted to share PDX Deals Guy’s recent Altitude Reserve retention offer results.  I have also added it to our complete list of current retention offers for all cards.  Be sure to bookmark that page because it is constantly updated. You should check it before making retention phone calls to see what people have been getting offered.

Altitude Reserve Overview

Before we get into PDX Deals Guy’s retention offer I wanted to give a quick overview of the Altitude Reserve card. It is kind of a sleeper card in the space and not talked about as often as it probably should be.

Welcome offer:

Earn 50,000 points worth $750 on travel. Just spend $4,500 in the first 90 days of account opening. The $400 annual fee is NOT waived.

Earning Structure:
  • Earn 5X points on prepaid hotels and car rentals booked directly in the Altitude Rewards Center.
  • 3X points for every $1 on eligible net travel purchases and mobile wallet spending.
  • 3X for travel purchases.
  • 1X on everything else.
  • Points are worth 1.5 cents each when redeemed for travel.

US Bank Altitude Reserve

Perks and Value
  • $325 in travel credits each cardmember year
  • 12 Gogo inflight passes each year
  • Priority Pass select membership – first four visits and four individual accompanying guest visits are waived each Priority Pass Select membership year (not Cardmember year).
  • Primary car rental coverage
  • Up to $100 statement credit to reimburse your application fee once every four years for Global Entry or TSA precheck.

Retention Call Results

Most people love the Altitude Reserve for the 3X earning on the mobile wallet.  As more and more places start to accept it as a payment option it essentially makes the card a 4.5% everyday spender.  It is actually the best option for Costco purchases.

Having said that, U.S. Bank is very sensitive to the mobile wallet purchases and shuts down any extra circular earning very quickly.  Because of that the 4.5% is not very scaleable if you don’t normally make a ton of mobile wallet purchases. Without the mobile wallet purchases the card is kind of a dud overall.  That is where PDX Deals Guy was at with his decision, not a heavy mobile wallet user, so he decided to call in and see if there were any retention offers.

After he got on with the rep he was slightly surprised to be offered 10,000 points (worth $150 in travel) with no spend to keep the card.  U.S. Bank has never been known to be aggressive with retention offers but this one was solid.  He decided to take them up on it and keep the card.

If you are doing the math at home for the $400 annual fee PDX Deals Guy would get a $150 in points and $325 in travel credits.  That is $475 in travel for $400…an easy win if you were going to spend the money on travel or dining anyway.  And with U.S. Bank allowing the travel credits to work on restaurant purchases until the end of the year, it is easier than ever to use.

Final Thoughts

I think this has been a pretty standard Altitude Reserve retention offer during these trying times.  If your annual fee is coming due soon be sure to call.  Even if you were planning on keeping the card it is worth the few minutes of effort.  U.S. Bank may end up paying you to keep the card too!

Remember to check our database for retention offers.  This offer has been added and the post is constantly updated so be sure to bookmark it, check it often, and share your data points.

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

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Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.
Mark Ostermann
Mark Ostermann
Mark Ostermann is a father, husband and miles/points fanatic. He left the corporate world after starting a family in order to be a stay at home dad. Mark is constantly looking at ways to save money and stay within budget while also taking awesome vacations with his family. When he isn't caring for his family or taking a weekend trip, Mark is working towards his goal of visiting every Major League Baseball ballpark.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


  1. Closed in June, no retention. I’ve gotten an offer (10k iirc) in previous years though and kept the card. Put a solid amount of organic travel spend on it.

  2. I called a last month when my annual fee was due and they offered *drumroll please* 1000 points. That said, this card is my daily driver and I’ll try to use mobile wallet everywhere I can, so I’m happy to pay the annual fee.

  3. I put about $8500 organic spend on it year to date, 99% mobile wallet purchases. This is typical amount of spending on this card and for year after year, I’ve been offered 10k to 15k point retention offers with no strings attached.


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