Current Retention Offer: Amex, Chase & Citi

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All information about American Express cards in this post has been collected independently by Miles to Memories.

Current Retention Offer: Amex, Chase & Citi – Recent Data Points

Here are data points for those seeking a current retention offer Amex, Chase & Citi have offered to credit card users. Retention offers play a huge role in this hobby, and it can be hard to know if the retention offer you’re getting is a good one or not. Here’s what others have received lately on various cards from these 3 banks. If you don’t see a card listed, it either means we haven’t seen the offer (so please tell us!) or that the bank has not made any recent offers. Remember that retention offers are your mileage may vary (YMMV) and there is no guarantee that you get anything at all. We are not sure what causes some to get the offers and others not to but it seems like spending does not play as large of a role as one would guess.

We will constantly update this retention offer resource. Bookmark it and continue to give us your data points, so we can keep it as up to date as possible.

Updated with new cards & data points 12/29/22. Keep sharing them as you get them!

Table of Contents

What Is a Credit Card Retention Call?

For those unaware, let’s start with the basics. “What is a credit card retention call?” It’s when you call the number on the back of your card saying you want to cancel the account / close the card. This is best done when the annual fee has just hit your account. It goes something like this:

“Hi, I’m calling to close my account. I see the annual fee just posted, and I don’t think the fee is worth it to keep the card. I want to close the card so I don’t have to pay the fee.”

The focus is the annual fee. The bank / credit card issuer wants you to pay that fee to keep the card. They want you to keep the card, because that makes them money. This is where the “retention” comes in. Banks will often offer you something to entice you to keep the card. This usually comes in the form of waiving the annual fee, reducing the fee, or offering a spending bonus (“spend x dollars and earn x bonus points”).

Some banks have a specialized department for this. Others don’t. The point is that you’re now entering a negotiation with the phone representative, whose goal is to get you to keep the card and remain a customer of the bank. Things like how much money you spent on the card last year, how long you’ve been their customer, number of other accounts, credit score, etc. can all play a role in how much they’ll offer you to remain a customer on this account.

Current Retention Offers – American Express

Wondering what kind of retention offer Amex might give you during your phone call? Here are recent data points. They’re sorted by card, to make things easier.

The Blue Business® Plus Credit Card from American Express

Here are the current retention offers for the Blue Business Plus.

$50 statement credit with no spend required
$50 statement credit immediately, plus another $100 credit after spending $2,000 within 3 months
$100 statement credit immediately, plus another $200 credit after spending $4,000 within 3 months (HT FM)

Blue Business Cash

Here are the current retention offers for the Blue Business Cash.

$100 statement credit immediately, plus another $300 credit after spending $4,000 within 3 months
$50 statement credit after $1,000 spend in 90 days

Everyday Preferred

Here are the current retention offers for the Amex Everyday Preferred.

7,500 Membership Rewards with no spend required
15,000 Membership Rewards points with no spend required (HT FM)
$100 statement credit after $1,500 spend in 90 days (HT FM)

The Business Platinum Card® from American Express

Here are current retention offers on the American Express Business Platinum Card:

50,000 Membership Rewards points with no spend required
30,000 Membership Rewards points with no spend required
$695 statement credit / annual fee waived with no spend required
$350 statement credit with no spend required
$300 statement credit with no spend required
$150 statement credit with no spend required
$300 statement credit with no spend required plus use points at 1c each to offset the rest of the fee (up from 0.6c normally)
30,000 Membership Rewards points with no spend required PLUS 50,000 points after $40,000 spend in 90 days
30,000 Membership Rewards points with no spend required PLUS 40,000 points after $40,000 spend in 90 days
40,000 Membership Rewards points after $3,000 spend in 90 days
5,000 Membership Rewards immediately, plus another 25,000 points after $10,000 spend in 90 days
5,000 Membership Rewards immediately, plus another 15,000 points after $10,000 spend in 90 days
30,000 Membership Rewards points or $300 statement credit after $2,000 spend in 90 days
20,000 Membership Rewards points or $200 statement credit after $3,000 spend in 90 days
$100 statement credit or 10,000 Membership Rewards points for $3,000 spend in 90 days
5,000 Membership Rewards points immediately, plus 5,000 more points after $3,000 spend in 90 days
35,000 Membership Rewards after spending $5,000 within 3 months.
$145 statement credit on top of $200 pandemic credit everyone gets at renewal.
$695 statement credit after $5000 spend in 90 days.
77,000 Membership Rewards points for $5000 spend in 90 days.
$100 statement credit (no spend) or 40k MR w/ $10k spend in 92 days
40,000 Membership Rewards after $10,000 spend within 3 months OR a $100 statement credit with no spend.

Delta Reserve Card

Here are current retention offers on the American Express Delta Reserve Card:

$100 statement credit + 60,000 Delta SkyMiles with no spend required
60,000 SkyMiles with no spend required
50,000 SkyMiles with no spend required
Choice of 50,000 SkyMiles or $200 statement credit with no spend required
Choice of 15,000 SkyMiles or $100 statement credit with no spend required
60,000 Delta Skymiles with no spend or a $400 credit after $2,000 in spend.

Delta Platinum Card

Here are current retention offers on the American Express Delta Platinum Card:

30,000 miles with no spend required
30,000 miles with no spend required or $100 statement credit after $1,000 spend in 90 days
15,000 miles with no spend required
$50 statement credit with no spend required
15,000 miles with no spend required or $100 statement credit after $1,250 spend in 90 days
15,000 miles after $1000 spend in 3 months
30,000 miles after spending $3,000 within 3 months.
30,000 miles after spending $2,000 within 3 months.

Delta Gold Card

Here are current retention offers on the American Express Delta Gold Card:

$30 statement credit with no spend required
$200 statement credit with no spend required
$70 statement credit after $1,000 spend in 90 days
$50 Delta credit after $1,000 spend in 90 days
5,000 Delta SkyMiles after $1,000 spend in 90 days

Delta Gold Business Card

Here are current retention offers on the American Express Delta Gold Business Card:

$200 statement credit with no spend required.

American Express® Business Gold Card

Here are current retention offers on the Gold Card from American Express:

25,000 Membership Rewards points to cover the annual fee + 30,000 points extra with no spend required
Annual fee waived plus 0% APR for 6 months with no spend required
30,000 Membership Rewards points with no spend required
20,000 Membership Rewards points with no spend required
10,000 Membership Rewards points with no spend required
10,000 Membership Rewards points or $75 statement credit with no spend required
$100 mobile phone credit with no spend required
30,000 Membership Rewards points after $3,000 spend in 90 days
30,000 Membership Rewards points after $4,000 spend in 90 days
20,000 Membership Rewards points after $3,000 spend in 90 days
20,000 Membership Rewards points after $2,000 spend in 90 days
$150 statement credit after $2,000 spend in 90 days
15,000 Membership Rewards points after $2,000 spend in 90 days
5,000 Membership Rewards points immediately, plus 10,000 Membership Rewards points after $1,500 spend in 90 days
15,000 Membership Rewards points or $150 statement credit after $2,000 spend in 90 days
15,000 Membership Rewards points after $2,000 spend in 90 days
10,000 Membership Rewards points after $1,500 spend in 90 days

Delta Reserve Business Card

Here are current retention offers on the Delta Reserve Business Card:

10,000 Delta Skymiles after $10,000 in spend or a $125 credit with no spend required.

Marriott Bonvoy Brilliant® American Express® Card

Here are current retention offers on the Marriott Bonvoy Brilliant Card from American Express:

60,000 Marriott points with after spending $2,000 within 3 months.
65,000 Marriott points with no spend required.
60,000 Marriott points with no spend required
30,000 Marriott points or $100 statement credit with no spend required
20,000 Marriott points with no spend required
$300 statement credit after $1,250 spend in 90 days or 65,000 points with no spend required
$100 statement credit after $1,500 spend in 90 days or 20,000 points with no spend required
20,000 Marriott points after $2,000 spend in 90 days
$100 statement credit after $2,500 spend in 90 days
30,000 points after $5,000 spend in 90 days
3,000 points with no requirements

Marriott Bonvoy Card

Here are current retention offers on the Marriott Bonvoy Brilliant Card from American Express:

$100 statement credit after $2,500 spend in 90 days
25,000 points after spending $1000 within 90 days

Marriott Bonvoy Business® American Express® Card

Here are current retention offers on the Marriott Bonvoy Business Card from American Express:

$225 statement credit with no spend required
$200 statement credit with no spend required
$50 statement credit with no spend required
$50 statement credit with no spend required plus $100 statement credit after $2,000 spend in 90 days

The Platinum Card® from American Express

Here are current retention offers on the Platinum Card from American Express:

200,000 Membership Rewards points or $2,000 statement credit with no spend required (this person had spent over $100,000 on the card last year)
50,000 Membership Rewards points or $500 statement credit with no spend required
50,000 Membership Rewards points with no spend required
$500 statement credit with no spend required
30,000 Membership Rewards points with no spend required
20,000 Membership Rewards points with no spend required
Choice of $300 statement credit after $2,000 spend in 90 days or 30,000 points with no spend required
$650 statement credit after $4,000 spend in 90 days
$550 statement credit after $4,000 spend in 90 days
$400 statement credit after $3,000 or $4,000 spend in 90 days
Annual fee waived after $4,000 spend in 90 days
40,000 Membership Rewards points after $3,000 or $4,000 in spend in 90 days
30,000 Membership Rewards points or $300 statement credit after $4,000 spend in 90 days
20,000 Membership Rewards points or $200 statement credit after $3,000 spend in 90 days
20,000 Membership Rewards points after $3,000 spend in 90 days

Charles Schwab Amex Platinum

50,000 Membership Rewards points with no spend required
$650 statement after $4,000 spend in 3 months (HT FM)
60,000 Membership Rewards after $4,000 in 3 months (HT FM)
60,000 Membership Rewards points after $4,000 spend in 90 days
55,000 Membership Rewards points after $4,000 spend in 90 days
45,000 Membership Rewards points after $4,000 spend in 90 days
20,000 Membership Rewards after $3,000 spend in 90 days

Amex Business Gold

$200 statement credit with no spend required
$175 statement credit with no spend required
Waive annual fee ($295) with no spend required ($50,000 in spend on the card)
5,000 Membership Rewards points immediately, plus 5,000 more points after $3,000 spend in 90 days

American Express® Green Card

15,000 points with no spend required
7,500 points with no spend required
12,500 points with no spend required or $10 statement credit after spending $1,000 within 3 months or use 15,000 points to offset the annual fee then receive 12,500 points back as a refund.
7,500 points with no spend required or $50 statement credit after spending $500 within 3 months.
$75 statement credit with no spend required or 5,000 points after spending $3,000 within 3 months.
$100 statement credit after $1,500 spend in 90 days
$125 statement credit after $3,000 spend in 90 days

Amex Business Green Card

$150 statement credit with no spend required

Hilton Honors Business Card

$50 statement credit immediately plus $100 statement credit after spending $2,000 in the next 90 days
$225 statement credit, no spending required.

Hilton Honors Card

20,000 Hilton points with no spend required
10,000 Hilton points with no spend required
20,000 Hilton points with $3,000 in spend required within 90 days.

Hilton Honors Aspire Card

20,000 Hilton points with no spend required
10,000 Hilton points with no spend required
Choice of $300 statement credit or 80,000 Hilton points with no spend required
10,000 points after spending $1,000 or $2,000 within 3 months
$50 statement credit after spending $500 or $1,000 within 3 months

Hilton Honors Surpass Card

15,000 Hilton points with no spend required
60,000 Hilton points with $3,000 in spend within 3 months

American Express Everyday Credit Card

7,500 points after spending $2,000 within 3 months

American Express Blue Cash Preferred

$75 credit after spending $2,500 within 3 months

Current Retention Offers – Chase

Wondering what kind of retention offer Chase might give you during your phone call? The bad news is that Chase is not known for making retention offers on most of their cards. If you get one, consider yourself lucky. Here are recent data points. They’re sorted by card, to make things easier.

Chase Sapphire Reserve

$150 statement credit with no spend required
$250 statement credit with no spend required

Marriott Bonvoy Boundless Card

Here are current retention offers on the Marriott Bonvoy Boundless Card from Chase:

$100 statement credit with no spend required
$50 statement credit with no spend required

Ritz-Carlton Credit Card

No longer open to new applicants, but many people still have this card. Here are current retention offers onThe Ritz-Carlton Credit Card from Chase:

$150 statement credit with no spend required

IHG Rewards Club

No longer open to new applicants, but many people still have this card. Here are current retention offers on The IHG Rewards Club Credit Card from Chase:

$25 statement credit with no spend required

Sapphire Preferred Card

Here are current retention offers on the Chase Sapphire Preferred Card:

$65 statement credit with no spend required
$60 statement credit with no spend required

Chase Ink Business Preferred / Plus

Here are the current retention offers for the Chase Ink Business Preferred card:

$50 statement credit with no spend required.

Southwest Rapid Rewards Plus Credit Card

Here are current retention offers on the Southwest Rapid Rewards Plus Credit Card from Chase:

$70 statement credit (annual fee is only $69) with no spend required
$35 statement credit (annual fee is only $69) with no spend required

Southwest Rapid Rewards Premier Business Credit Card

Here are current retention offers on the Southwest Rapid Rewards Premier Business Credit Card from Chase:

$100 statement credit (annual fee is only $99) with no spend required
$50 statement credit with no spend required

Southwest Rapid Rewards Priority Credit Card

Here are current retention offers on the Southwest Rapid Rewards Priority Credit Card from Chase:

$150 statement credit with no spend required
$70 statement credit with no spend required

IHG Rewards Premier

Here are current retention offers on the IHG Rewards Premier Card from Chase:

$25 statement credit with no spend required

Marriott Bonvoy Premier Plus Business

Here are the current retention offers for the Marriott Bonvoy Premier Plus Business:

$50 statement credit with no spend required.

World of Hyatt Card

Here are current retention offers on the World of Hyatt Card from Chase:

$95 statement credit with no spend required
$50 statement credit with no spend required

United MileagePlus Explorer Card

Here are current retention offers on the United MileagePlus Explorer Card from Chase:

$100 statement credit with no spend required

Current Retention Offers – Citi

These are recent data points for what type of retention offer Citi has given other customers recently. They’re sorted by card, to make things easier.

AAdvantage Executive World Elite Mastercard

Here are current retention offers on the AAdvantage Executive World Elite Mastercard from Citi:

$100 statement credit after spending $3,000 that month, each month for the next 3 months

AAdvantage Platinum Select

Here are current retention offers on the AAdvantage Platinum Select card from Citi:

$100 statement credit after spending $3,000 in 90 days
Annual fee ($95) waived
10,000 AAdvantage miles after $1,000 spending in 90 days
10,000 miles after spending $3,000 in 90 days or $99 statement credit after spending $99 in 30 days
7,500 miles after spending $1,000 in 90 days or $99 statement credit after spending $99 in 90 days
$99 statement credit after spending $1,000 in 90 days

AT&T Access Card

Here are current retention offers on the AT&T Access Card from Citi:

2X extra ThankYou Points on all spend for 6 months, up to 35,000 points maximum
10,000 ThankYou Points after spending $3,000 in 90 days

Citi Preferred Card

Here are current retention offers on the Citi Preferred Card:

7,500 ThankYou Points after $1,000 spend in 90 days

Citi Premier Card

Here are current retention offers on the Citi Premier Card:

$95 statement credit one time, plus 1,000 ThankYou points after $1,000 spend for each month over the next 3 months
$95 statement credit after spending $95 within 30 days.
5,000 ThankYou Points after $1,000 spend in 90 days. (The offer only came up after they started the cancellation process for one reader).
10,000 ThankYou Points after $3,000 spend in 90 days.

Citi Prestige Card

Here are current retention offers on the Citi Prestige Card:

$225 statement credit with no spend required
$250 statement credit one time after $5,000 spend in 90 days
20,000 ThankYou Points after spending $4,000 per month, each month for the next 3 months

Citi Rewards+

Here are current retention offers on the Citi Rewards+:

10,000 ThankYou Points after spending $3,000 within 6 months

Current Retention Offers – U.S. Bank

These are recent data points for what type of retention offer U.S. Bank has given other customers recently. They’re sorted by card, to make things easier.

Altitude Reserve

$150 statement credit with no spend required
10,000 points with no spend required
6,000 points with no spend required

Other Banks

Banco Popular

Avianca LifeMiles Vuela
- $149 annual fee waived.
- Earn 8X per dollar on all spend for the next year.

Bank of America

Alaska Airlines Visa
- $100 statement credit after spending $1,500 within 90 days.

Final Thoughts

Even though we’re sitting at home and not traveling, that doesn’t mean our card strategies have disappeared. Annual fees from banks will still show up, and retention calls will still matter.

Knowing beforehand what retention offer Amex, Chase, or Citi might offer you can help you know what you will / won’t accept. By seeing data points from other credit card users who have the same card as you, we hope this pool of current data points is useful. Numerous factors play a role, especially your relationship with the bank. Being a customer who spends a lot of money on that card and never missed a payment can make the bank more willing to shell out to keep their card in your pocket.

If you’ve made any retention calls so far in 2020, we’d love to have your data points. What card did you call about? What retention offer did you receive, if any? How much had you spent on that card in the past year? When did you open the card? Even telling us “they made no offer” helps us build a wider picture. Thanks for sharing on data on a retention offer Amex, Chase, or Citi gave you recently.

All information about American Express cards in this post has been collected independently by Miles to Memories.

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

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524 COMMENTS

C Nov 24, 2023 At 7:38 am

– AMEX Gold 15,000 points, no spend required
– Chase Marriott Premier Plus $50 statement credit, no spend required
– Chase Sapphire Reserve – no offer, will downgrade
– Citi Prestige – no offer, will downgrade

Kevin Oct 31, 2023 At 8:34 pm

10/31/2023 AMEX Blue cash preferred spend $1,500 in the next 3 months to get $100 statement credit.

Miles Jul 28, 2023 At 1:33 pm

we can add 80k points for 3k spend on Amex Bonvoy Brilliant. Just got this offer 15 mo after getting a 60k retention offer. difference is, this year the AF is now much higher. Inflation works both ways i guess.

Justin Jul 11, 2023 At 7:44 pm

Received offer of 70k points for $3k spend on Hilton Aspire

Dom Jun 24, 2023 At 9:37 am

First time renewing the Marriott Bonvoy Brilliant and was offered: 50k FNC x2 for 3,000 spend in 3 months

Ronnie May 11, 2023 At 9:36 am

Amex Gold 30,000 points after spending $3,000 in 3 months. I took it

- Shawn Coomer May 12, 2023 At 10:56 pm
  
  Nice!
  
DjG May 5, 2023 At 12:39 pm

AMEX Delta Reserve $550 AF – no retention offer, nothing both from calling and chatting; in fact, rep on phone call seemed in a rush to close, no mention of benefits, nothing like past discussions around closing a card – that said, the phone rep was also challenged understanding my questions, “is there a way the AF could be reduced, offset, or waived? Any offers to keep the card?” to which she replied, “no offers to cut your interest rate….” So I chatted, that was a flat turn down too. $20K+ spending in 2022 on the card, just a few thousand in 2023 so far.

robertw May 5, 2023 At 12:25 pm

I am definitely making changes with many of my high annual fee cards this year. For several years I have been less agressive with getting rid of various products. Its what the card companies count on really. If I get a decent enough retention offer I may stay. Check on a AMEX Plat personal which billed the annual fee for my business partner. I usually let it bill first. They offered 45K points with $4000/spend. If the card fee was 550 like a few yrs ago I would have probably kept it. At 695 we cut it. No other offer was made. I figure eventually I can find him another offer for the card with no lifetime limit and a decent bonus to make it worth the AF. He doesnt use the lounge and doesnt travel much.

- DjG May 5, 2023 At 12:40 pm
  
  Same, Delta Reserve closed. Keeping Marriott Brilliant one more year b/c my account renewed at $450, something to do with luck with the renewal cycle timing.
  
Kyle Jan 22, 2023 At 2:15 pm

Altitude Reserve: Offered 25k points with no minimum spend, accepted. Spent $12k on the card last year. A super generous offer I wasn’t expecting.

kris Jan 19, 2023 At 9:21 am

1/19/23 – AmEx Platinum: 45K points after 4K spend in 3 months. Or 400 statement credit for 4k spend.

Dustin Jan 17, 2023 At 8:01 am

AmEx Platinum: 45K points after 4K spend in 3 months.

WJB Dec 30, 2022 At 6:25 am

It would be great to list the dates to these offers to know what is new and old.

Frank Dec 29, 2022 At 7:01 pm

I’m curious what retention offers people are getting their 2nd year, assuming people got a retention offer after the first year. My personal experience for Amex Plats & Biz Plats is little or nothing for 2nd year retention. I’m not a heavy hitter on these cards.

- Mark Ostermann Dec 30, 2022 At 4:40 am
  
  Usually, not always, you can get an offer only every other year on a card.
  
Jonathan Dec 29, 2022 At 10:20 am

Amex delta biz platinum $50 no spend required
Amex Marriott bonvoy biz 10,000 pts for $2k spend in 90 days

Lee Dec 29, 2022 At 7:17 am

What is interesting is the fact that by giving retention bonuses to the Prestige Card, it’s clear that Citi wants to keep people in that card, in spite of the card being no longer available to new applicants and not eligible for a product change (into it). With the recent discovery of the (potentially) to-be-released Citi Strata Elite (and Citi Strata Premier) cards, it is easy to thinking that the current holders of the Prestige and Premier will be auto-converted into the new cards.

Chris A. Dec 28, 2022 At 7:37 am

Amex Gold offered 20000 pts on $2000 spent in 3 months
And
Amex plat offered 30000 pts on $3000 spent in 3 months.
Accepted both

Roger Dec 10, 2022 At 7:00 am

Delta Reserve retention offer:
1. 15K sky miles with $1K spend in 3 months
2. $100 statement credit with $2K spend in 3 months.

- Mark Ostermann Dec 28, 2022 At 7:32 am
  
  Thanks Roger
  
John Nov 29, 2022 At 7:21 am

Hilton Aspire – 10,000 points with $1,000 spend – Was going to keep it anyways so took it.

AMEX Gold – 15,000 points with $2,000 spend – Not great, but basically spent on the card to hit the sign-up bonus then put it in the sock drawer so I wasn’t expecting much here.

- Mark Ostermann Dec 28, 2022 At 7:33 am
  
  Thanks John
  
Stephanie Nov 10, 2022 At 11:57 am

$50 statement credit OR 10,000 hilton points if I spend $1K on hilton aspire

- Mark Ostermann Dec 28, 2022 At 7:34 am
  
  Thanks Stephanie
  
Big D Nov 9, 2022 At 7:55 am

AMEX Business Plat. AF hit 2 days ago. Via chat offered 40K points with $10K spend in 3 months OR a $100 statement credit with no spend. Hard pass.

- Mark Ostermann Dec 28, 2022 At 7:16 am
  
  Added it in – thanks for the DP
  
TomLV Oct 29, 2022 At 11:46 am

Recent retention attempts.

Amex Plat: 40k points – $4k spend in 3 months. Took it.
Amex Gold: 30k points – $3k spend in 3 months. Took it.

Chase Sapphire Reserve: no offer. Downgraded to some random Freedom card. Capital One venture x did you in.

Citi Prestige: no offer. Canceled. I will wax poetic about this card til the end of time. I perfected the four night vacation because of it.

- Mark Ostermann Dec 28, 2022 At 7:27 am
  
  Some good Amex offers for sure – thanks for the DPs
  
Rrr Oct 29, 2022 At 6:21 am

Just closed my amex business gold. Was offered $175 statement credit. I didn’t take it.

- Mark Ostermann Dec 28, 2022 At 7:30 am
  
  Thanks for the DP
  
SteveS Oct 27, 2022 At 3:52 pm

AMEX Gold Card retention offer via Chat – 30,000 MR for $3,000 spend in 3 months. Card opened Nov 2020. First time retention offered.

- Mark Ostermann Oct 29, 2022 At 5:29 am
  
  Awesome – love getting an offer on such a great card.
  
ph9879 Oct 17, 2022 At 1:37 pm

10/17/22 DP for Amex Delta Platinum: I contacted Amex via chat one week after AF posted. Retention offer was 15k miles after $1000 spend in 3 months. Declined and downgraded to Blue.

- Mark Ostermann Oct 29, 2022 At 5:32 am
  
  Thanks for the DP – added it in.
  
KMan Oct 6, 2022 At 8:08 pm

Chase Ritz-Carlton – $150 statement credit with no spend required. I took it. I was keeping it anyway!

- Mark Ostermann Oct 29, 2022 At 5:32 am
  
  Awesome – getting one out of chase is a mini miracle.
  
WJB Oct 6, 2022 At 2:43 pm

Marriott Bonvoy – $1,000 spend 90 days 25,000 poiunts

- Mark Ostermann Oct 29, 2022 At 5:33 am
  
  Awesome – added it in. Thanks
  
PDXDealsGuy Oct 3, 2022 At 10:00 am

Amex Biz Plat – not very good: $100 statement credit (no spend) or 40k MR w/ $10k spend in 92 days

- Mark Ostermann Oct 29, 2022 At 5:34 am
  
  Thanks PDX
  
Bookem Dano Oct 2, 2022 At 4:34 am

Hilton Amex Surpass, annual fee posted, I tried for anything four different times, each time same result, NOTHING, except to downgrade card. More than likely will keep the card with the priority pass benefit (9 drinks in the lounge over the year pays for the fee!).

- Mark Ostermann Oct 29, 2022 At 5:35 am
  
  Sorry to hear it. I do like how you can bring in 9 guests with you if you wanted to with that Priority Pass membership. Good if you have more than 2 people traveling with you.
  
DKinVegas Oct 1, 2022 At 2:56 pm

Annual fees on three of my cards all hit in September:

Citi Prestige — no retention offer. Will cancel.
Chase Reserve — no retention offer. Will downgrade to Preferred.
Amex Platinum — 30k miles or $300 w 30k spend in 3 months. (Lots of 3s!) This is tempting, but I have the Schwab platinum, so it’s kind of redundant.

- Mark Ostermann Oct 29, 2022 At 5:36 am
  
  Yeah tough to justify 2 Plats even at a discount.
  
Boo Boo Bear Sep 29, 2022 At 5:00 pm

Annual fee posted a week ago. Called today and got a pleasant rep. Amex Business Platinum. Only 2 not-so-great retention offers:

1. $100 statement credit, no spend requirement
2. 40,000 points with a whopping $10K spend in 92 days

I didn’t accept either, but didn’t cancel my card yet either.

- Mark Ostermann Oct 29, 2022 At 5:37 am
  
  I’d probably take the 40K with all of the credits but 10K is a tough pill to swallow on a retention offer for sure.
  
Steve S Sep 26, 2022 At 7:51 pm

Amex Bonvoy Brilliant: 60,000 points with $2K spend in 3 months…via chat. My renewal date is before the Jan 1st, 2023 cut-off for the higher AF so I accepted.

- Mark Ostermann Sep 27, 2022 At 7:43 am
  
  Nice!
  
Cathy Sep 24, 2022 At 3:09 pm

Citi Prestige No retention offer available. Spoke with 4 different agents

Big D Sep 14, 2022 At 6:50 pm

Southwest Priority Card: $150 statement credit…no spend required. Gladly took the offer.

- Mark Ostermann Sep 23, 2022 At 7:01 pm
  
  Thanks Big D
  
  - Jason Sep 29, 2022 At 5:24 pm
    
    Southwest Premier Card: $50 statement credit, no spend required, two weeks ago. I haven’t used my card in 3 years, so really did want to cancel, but figured I could stay one more year for $49 (with the 6,000 annual points).
    
    - Mark Ostermann Oct 29, 2022 At 5:38 am
      
      Yeah I’d take the points at a discount too!
      
Big D Sep 14, 2022 At 6:25 pm

Amex Plat: 30,000 MR points with $3K spend in 3 months…via chat

- Fafa123 Sep 15, 2022 At 1:09 pm
  
  Was this a random call or did you AF hit? Do you put a lot of spend on this card?
  
  - Big D Sep 15, 2022 At 2:50 pm
    
    AF hit about a week ago. I’ve put about $28K on the card since last renewal.
    
TG52 Sep 9, 2022 At 10:59 am

Here are current retention offers on the AAdvantage Executive World Elite Mastercard from Citi:

$100 statement credit after spending $3,000 each month for the next 3 months

It is $100 total, not $300 total

- Mark Ostermann Sep 23, 2022 At 7:03 pm
  
  That offer is…..gross
  
  Haha
  
KMan Aug 15, 2022 At 6:15 pm

AMEX Personal Green: Annual $150 fee posted. I was offered $125 statement credit for $3K spend. Since it is my oldest (OG) card, I took the offer.

- Mark Ostermann Sep 23, 2022 At 7:11 pm
  
  Thanks KMan
  
Ari Aug 12, 2022 At 8:18 pm

Hilton Aspire Card – it is a $450 card and they said there is no offers other than to downgrade to the no annual fee card. I plan to close the account and get the Blue Cash Back card.

Fafa123 Aug 8, 2022 At 11:42 am

Amex Marriott Bonvoy – no offer other than add and AU (get nothing for that) or low APR which I ignore since all bills paid in full.

Fafa123 Aug 8, 2022 At 11:00 am

Citi Prestige offered a one time $100 for $3k spend for 3 months ($9k total). Declined their offer.

KMan Aug 7, 2022 At 4:41 am

AMEX Platinum Business posted the $695 annual fee. I have not put a ton of spend on the card, and it has been two years since I received an offer. I tried online chatting a couple of times, but no offers. I waited until 2 days before I needed to pay the fee and I called in. I was straight up with the rep. I was looking for a credit or a spending offer to keep it open. She indicated that I had two offers: 1. $695 statement credit after $5000 spend in 90 days or 2. 77K points for $5000 spend in 90 days. Since I have tons of points already, I took the statement credit. With all the normal credits they have, they are paying me to keep it.

- Mark Ostermann Sep 23, 2022 At 7:10 pm
  
  Thanks KMan
  
Reno Joe Aug 6, 2022 At 11:08 pm

1. Can you move the “Leave a Reply” above the comments section — currently sitting at 400+ comments?

2. Those with the Citi Prestige might think twice about renewing. There’s a rumor circulating that Citi, after eliminating so many other benefits on this card, will be eliminating the hotel free night benefit. For the most part, the card would only have 5X on airfare and dining as a reason to hold it.

MFK Aug 6, 2022 At 7:13 pm

Was just offered 45,000 points after $4000 spend in 3 months on my Schwab Platinum. Didn’t even try for more since I had no intention of closing it.

- Jeff Aug 15, 2022 At 6:03 pm
  
  Got the same for my personal vanilla platinum. Other offer was $400 statement credit with the same spend.
  
  - Mark Ostermann Sep 23, 2022 At 7:07 pm
    
    Thanks Jeff
    
- Mark Ostermann Sep 23, 2022 At 7:07 pm
  
  Thanks MFK
  
- MFK Oct 4, 2022 At 3:39 pm
  
  AF posted on late Sept on my Amex personal gold and Marriott biz cards. In a typical year, I put a lot of spend on the Gold, though not as much this year after getting so many NLL Amex offers, and little to no spend on the Marriott. I think I got a retention offer on the Gold years back, but I’ve never even asked for one on the Marriott. Called today and both reps said no offers on either. Maybe not surprising since I received fairly healthy offers on two or three Amex cards earlier this year?
  
  - MFK Oct 29, 2022 At 11:05 am
    
    I called about one of my Amex Business Platinum cards yesterday. First year anniversary. Not a lot of spend on it after meeting the SUB, besides the monthly cellular credit. The AF had just been autopaid. I was offered 40,000 points after $10K spend in 3 months. Not great, but I took it since I plan to prepay for some taxes next year.
    
Jay Aug 6, 2022 At 6:17 pm

Schwab platinum. 20k MR for $3k spend. Second year holding the card after I just missed the 100k sign up. Disappointing on both ends but just enough for me to keep.

- Mark Ostermann Sep 23, 2022 At 7:06 pm
  
  Thanks Jay
  
Donna Aug 6, 2022 At 2:06 pm

Chase would not budge. Several weeks ago I cancelled my Hyatt card (after being assured I was able to keep my Hyatt Points). After reading this article, I called Chase re my $95 annual fee on the Chase Sapphire card. It was a no go. They offered to downgrade the card to one without a fee. Oh well. It was worth a try.

- Mark Ostermann Sep 23, 2022 At 7:04 pm
  
  Always good to try. Chase is a tough one to crack though for sure.
  
Tyler Jul 15, 2022 At 2:37 pm

Amex Gold DP:
Same DP as what you have listed. Called 7/15. Second year with card, already got retention offer last year.

20,000 MR for $2,000 spend in 3 months. Also given option for $150 statement credit for $2,000 spend in 3 months.

- Mark Ostermann Jul 18, 2022 At 7:13 am
  
  Thanks Tyler – good to see people getting offers in back to back years again more often
  
DJG Jul 1, 2022 At 12:21 pm

AMEX Everyday Preferred – called 7/1/22 to downgrade to no-AF version. No retention offer; did not push issue or directly ask, downgrading hoping for upgrade offer in following year.

Anthony Jul 1, 2022 At 6:51 am

I just received offers of 45,000 points after spending 4k on the Platinum card and 15,000 points after spending 1k on Surpass and 30,000 Bonvoy points after spending 1,500 on the Standard Amex Bonvoy card. I have 2 of those and im an idiot I did the 1,500 spending on the wrong card. No big deal though I’ll go ahead and spend 1,500 on the other one now!

- Mark Ostermann Jul 1, 2022 At 8:47 pm
  
  Ugh – I hate when something like that happens. Some good offers though!
  
PJ Jul 1, 2022 At 5:38 am

I called for my dads Amex platinum a couple weeks ago. He doesn’t use the card much or very many of its benefits. He was offered either $400 credit or 40k points (to add to his 800k points sitting there ‍♀️) if he spends 3k in 3 months.

Dini Jun 16, 2022 At 8:51 am

Just received my May statement with Delta Skymiles Platinum annual fee of $250. Do ya’ll always call saying I want to cancel my card because of the fees? Or can u just straight up ask..do you have any offers for long time customers?

- Mark Ostermann Jun 16, 2022 At 3:05 pm
  
  I usually just say I am thinking of cancelling and wanted to see if there were any retention offers on my account etc. Can do it via chat too
  
Investor Mistakes, Crypto Tales, Coolest Hotels, Another School Shooting - TravelBloggerBuzz Jun 3, 2022 At 12:13 am

[…] the time to…try to get the banks give you retention offers! Here are the latest data points: Current Retention Offer: Amex, Chase & Citi Retention Offer Data Points. So, what is […]

escot May 24, 2022 At 2:04 pm

First, I used to rely on this resource…. but bit irritated the way its now written, a listing a “current retention offers” — as if they’re all there. Nope, you should emphasize they MIGHT be available to you, or more likely not. Two recent failures at my end: tried texting & calling on Amex Bonvoy Brilliant. Card had nearly 10k spending on it over the past year; 25 yrs of solid “relationships” with multiple cards with AMEX, plus credit scores near perfect. BUT NO OFFER. (other that after being on hold for ten minutes, that they say they’d be happy to downgrade the card) In short, they’re taking me for granted now…. and the damned lack of a serious offer I’m taking as a personal insult (yes, “only business”)….. and whenever possible, will do more business on competitor cards.

- havai May 24, 2022 At 2:19 pm
  
  To clarify what’s irking me here…. You have big, bold listings of “current retention offers” under each card, as if these are somehow a reliable indication of what’s out there. Balderdash. You’re vaguely reference “data points,” but then unlike FlyerTalk and other resources that attempt the same, you’re too lazy to keep a running tabulation and/or linking to actual “data points” ….. that might give some clues as to how common and context for such reports. (e.g. “data points”) You also might want to have some meter (gasp, a stat) showing report percentages of failures for those who tried….
  
  Oh, one other “data point,” on wife’s (otherwise underwhelming) Chase United business card, she was offered (and accepted) last week Chase would credit her back $60 of the $99 a/f…. Hasn’t posted yet, no email receipt either….
  
  - Mark Ostermann Jul 1, 2022 At 5:31 am
    
    Escot (or Havai or whatever name you’re using today) the data points are mostly from the comments on this article, as you can see by scrolling. There is no possible way to chart how many people don’t get a retention offer since most don’t report that and the work required to track such a thing would be utterly useless since as everyone knows it is YMMV. This is only intended to give you an idea of what others have gotten so you know where your offer lands, if you get any, and if you should press to see if there is a better offer.
    
    Calling someone lazy that compiles all this is a great touch too. All because you are mad you didn’t get an offer from Amex…pretty sad really.
    
  - DJG Jul 1, 2022 At 6:00 am
    
    Attitude and approach when engaging the bank when requesting retention offers influences your likely success or failure. Your posts reinforce that point.
    
  - KMan Jul 1, 2022 At 6:31 am
    
    LMAO. Balderdash? Really? That’s just bunkum you whippersnapper!
    
Bookem Dano May 24, 2022 At 3:48 am

American Express Blue Cash Preferred : We were offered $75 credit for $2500 spend. No other offers given. We ended up taking the offer. Not great, but something.

- Mark Ostermann Jul 1, 2022 At 5:34 am
  
  Thanks – added the card to the list
  
aroundtheworld May 23, 2022 At 9:46 am

Biz Gold: Yesterday was offered the annual fee being waived. Spent about $50k on the card last year

Current Retention Offer: Amex, Chase & Citi Retention Offer Data Points

Current Retention Offer: Amex, Chase & Citi – Recent Data Points

What Is a Credit Card Retention Call?

Current Retention Offers – American Express

Marriott Bonvoy Card

Marriott Bonvoy Business® American Express® Card

Charles Schwab Amex Platinum

Current Retention Offers – Chase

Ritz-Carlton Credit Card

IHG Rewards Club

Chase Ink Business Preferred / Plus

Marriott Bonvoy Premier Plus Business

Current Retention Offers – Citi

AAdvantage Executive World Elite Mastercard

AAdvantage Platinum Select

AT&T Access Card

Citi Preferred Card

Citi Premier Card

Citi Prestige Card

Citi Rewards+

Current Retention Offers – U.S. Bank

Altitude Reserve

Other Banks

Banco Popular

Bank of America

Final Thoughts

524 COMMENTS