American Express Hilton Cards’ Priority Pass Details
Unless you have been living under a rock you know that American Express released four new (or re-branded) Hilton credit cards. American Express released the new cards since they recently took over Hilton’s entire credit card portfolio, which used to be shared with Citibank. One of the more intriguing perks added to the Hilton Business card and the Hilton Ascend card (old Surpass card) is the Priority Pass membership.
I had some questions about the Priority Pass membership since it is a little bit limited and it is different from most of the other Priority Pass memberships offered. It is a vast improvement over what American Express offered with the Surpass card.
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Details of the Priority Pass Membership
The offer is the same for both the American Express Hilton Business card and the Hilton Ascend card. The terms are as follows:
- 10 complimentary visits per cardmember year
- Access to over 1,000 lounges in 500 cities throughout 130 countries
- After your 10 free visits you will be charged $27 per entries
This sounds great but there were a few questions that I, as well as some readers, still had about the membership. Do the 10 free visits cover guests? And is there a limit to how many guests you can take in each visit?
I started out with American Express’ chat services on their website to see if they had an answer. They were not sure since the cards were new and told me to contact Priority Pass directly. The American Express chat representative did say they had already shipped out my membership (I had the Surpass card which was transitioned to the Ascend) without me even having to ask.
I called Priority Pass but they informed me I had to wait until I had my card in hand to review the details. After receiving the card today I called them back and got the answers I was looking for.
The 10 passes do cover guests. And as long as the lounge doesn’t have a guest policy (some limit it to one or two people) you can bring as many people in as you like. So if you are traveling with 6 people in your group you can guest them into the lounge for free and still have 4 free entries left over.
He also had to mention that I shouldn’t have a problem as long as the lounge isn’t full. I have been hearing a lot of people complaining about getting turned away from airline owned and operated lounges because of this reason, even when they are not full. They tried to do it to our own PDX Deals Guy too!
I think this is good news. A lot of the Priority Pass memberships limit free guests to 1 or 2 people. This allows you to bring in up to 10 people at one time for free. Great for families of 4 traveling together.
I also think 10 is a pretty good number of free passes for cards with annual fees under $100. That should cover most people’s travel plans for a year unless you live in an airport with awesome PP Lounges like Portland.