Get Started

Learn more about Credit Cards, Travel Programs, Deals, and more.

British Airways Avios Hacked – I Am Locked Out of My Account & You May Be Too

This post may contain affiliate links - Advertiser Disclosure. As an Amazon Associate, we earn from qualifying purchases.

british airways avios hacked

British Airways Avios Hacked

Dan’s Deals is reporting that many British Airways Avios accounts have been hacked. While the source of the hack isn’t clear, they are reportedly shutting down access to many accounts as a preventative mesasure.

If you try to login to your Avios account you may find it has 0 points or worse, you can’t login. In fact, that is exactly what has happened to me. After hearing about this hack I tried to login to my British Airways Avios account only to get the following message:

british airways avios hacked

So it appears my account has been shut down or temporarily taken offline or whatever. Hacks of loyalty programs have become quite common lately and I suspect even hacked accounts will have their points restored.

I can imagine that British Airways is getting bombarded with calls, so I will personally just wait this one out. I have evidence of how many points I had before and I don’t have the need to book flights for the next couple of days, so I hope this will shake itself out.

What Should You Do

If you have flights to book or are in need of your Avios, I suggest checking your account and calling 1-800-452-1201 if there is a discrepancy. If not, I highly suggest waiting it out because the normally 90 minute hold time to get through to British Airways will probably skyrocket on a day like today.

Feel free to share your experiences in the comments!

Disclosure: Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.

Increased Offer! - Chase Sapphire Preferred® Card 75K!

Chase Sapphire Preferred® Card is the old king of travel rewards cards. Right now earn 75K Chase Ultimate Rewards points after $4K spend in the first 3 months with a $95 annual fee. That's over $900 when you redeem through Chase Travel℠.

Learn more about this card and its features!

Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.
Shawn Coomer
Shawn Coomer
Shawn Coomer earns and burns millions of miles/points per year circling the globe with his family. An expert at accumulating travel rewards, he founded Miles to Memories to help others achieve their travel goals for pennies on the dollar. Shawn also runs a million dollar reselling business, knows Vegas better than most and loves to spend his time at the 12 Disney parks across the world.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


  1. I lost over 70000 and was locked out also. the wait is indeed ridiculous. I assume they will have to make good. I wonder if they’ll notice when someone starts booking 10,000 around the world flights using airmails?


Please enter your comment!
Please enter your name here