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The Good & Bad Of Waldorf Astoria Cabo, Why Point.me Is Worth Your $1 & Marriott Drops Some New Clunkers
In this episode of the Miles to Memories podcast we discuss some new Marriott duds, point.me, and have an extended banter section that you might want to skip (use the timestamps). Also – Shawn shares the highest of highs and the lowest of lows from his recent stay at the Waldorf Astoria in Cabo.
Episode Notes
- 12:21 – point.me
- 23:40 – Another live search by Joe
- 25:13 – New Bonvoy cards
- 36:46 – Waldorf Astoria Cabo – the good
- 45:53 – Waldorf Astoria Cabo – the very bad
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I feel really bad for Jasmine and what a horrible experience. It’s inexcusable to be judged by her look and skin color. Thanks for sharing the incident in the pod cast.
I feel like I am missing something. A staff member asks for your wife’s room number and this turns into a situation where the hotel needs to comp you multiple nights for a future trip? I have been to that property and it it right next to a few other hotels sharing the same beach, so I am not sure why asking for a room number was such an odd thing to do.
Listen again – the reason is in there. The guy chased her down and screamed at her from across the pool because she wasn’t with Shawn at the time and he thought she snuck into the pool. Didn’t ask anyone else in the pool area for the room number etc. and did it in an aggressive way since he assumed she wasn’t a guest because of her skin color.
Well you’ve added some details that actually weren’t in the podcast. Regardless, both pools at that property are very small, and I was asked for my room number on some of the times when I used them. I actually preferred that because I wouldn’t want guests from neighboring properties trying to sneak in and using the very limited seating. I stayed for four nights, and none of the staff ever remembered my name or face from one day to the next. Anyways, just my experience.
“Excuse me ma’am. I hope you are enjoying your stay. My name is […]. If there’s anything I can do to make your stay more enjoyable, please let me know. And, just in case you would like to order anything, may I know your name and room number?”
If you’re a staff member, that’s how you handle it.
Yup – it isn’t difficult and it should never happen another way.
Enjoyed the podcast. Have an upcoming stay at the WA Pedregal myself, would you mind sharing who at the hotel you emailed before your stay? Have a request and cant figure out who the contact is.