United Travel Bank Appears Dead For Amex Airline Incidental Credits
Update 2/19/21: It appears there is a report of this working again on Flyertalk.
It appears another Amex incidental credit option bites the dust. There are multiple reports on Flyertalk, Travel on Point(s) and Travel Reward Warrior that the coding for these charges have changed. It appears the purchase now codes as “gift certificate” instead of “special service ticket”.
This was an option to use up your American Express airline incidental with ease. It would allow you to use the money to book a flight at a later date. Amex has been closing a lot of these loopholes over the past few years, since they are not a part of the intended options. As these options close up people will start to reconsider more and more if carrying these expensive cards makes sense long term.
While I don’t fault American Express for enforcing their terms I do think their terms make the credits the most difficult in the space that is their right. It is all in an effort to create breakage so that they can flaunt large credits while they know many people will not use the full value.
If you had selected United to use this option you can still change your airline choice via Amex Chat. They have been willing to change it without much of a fight.
All that is left is waiting to see if purchases made early in the year result in a clawback.