What Makes A Good Airport? Thoughts From The MtM Team
What makes a good airport? The answer to this will be highly subjective. No 2 people will agree. Just look at us! These are the thoughts of the Miles to Memories team members on the question of “what makes a good airport?” We had a discussion about good and bad airports the other day (after disagreeing with some of these opinions), so we decided to put this together to share with you. Let us know your thoughts!
Favorite airport: LAS (or maybe SIN)
For me an airport is all about convenience and the passenger experience. I look at things like how long it takes to make a connection and how everything is connected. That makes such a difference in the experience. Older airports designed before security measures usually fail when it comes to this.
Location is also a huge factor as is public transport options and traffic in general. I like airport that make it easy to explore a city, especially when traveling internationally. Not every airport ticks all of the boxes but more modern airports tend to get most of this stuff right whereas older dated ones struggle to keep up.
Favorite airport: DTW
Favorite airport: Whatever gets me to where I’m going
Favorite airport: SFO or SEA
Living in a rural area, I have an appreciation for tiny regional airports for their ease of transit, and overall efficiency. They may be less stressful, but they are often missing the best ingredients of what makes a great airport. It’s hard to pinpoint that perfect combination of what simply feels right, but you can’t go wrong if you combine an open, airy terminal that isn’t crowded (especially if it includes awesome airplane or runway views) with at least a few excellent food vendors and efficient public transportation access. I think that does it best for me.
Favorite airport: KUL
A few features make for a good airport, and I find them quite easy to accomplish. It should have lounges accessible to paying / Priority Pass members (not just “flying on our airline today” lounges), public wifi, easy connections from gate to gate or terminal to terminal, and ample seating (preferably comfortable!). Plus, it should be easy to find the 3 things passengers care about most: departure information, bathrooms & food. Big bonus points for efficient security procedures and moving walkways/sky trains.
What Makes A Good Airport? Final Thoughts
Within our team, we obviously have very different approaches on this topic. Is there something that is the most important to you? Must have a certain type of lounge? Quiet terminal or with gate announcements? Don’t care, and just happy to be traveling? Let us know what you think makes a good airport.