Why I Had to Remove a Post
The other day I wrote a post about an app that works with certain stores to provide rebates on certain purchases. At the time this company was offering a rebate at an office supply store, but gift cards were excluded in the terms.
I pointed out in my post that gift cards were working despite the terms and many people signed up. The next day I received an email from the company sternly requesting that I take the post down. They went on to say I was advocating fraud and alluded to prosecution for my “crime” if the post was not removed.
Before I go any further, I do not believe I did anything illegal. My post clearly spelled out the terms and I was informing people about my experience. At no time did I commit any fraud nor did I ask or advocate that others commit fraud. After all, this company has access to all of the transaction data and can simply deny the receipt.
So why then did I take the post down? I simply don’t feel the fight is worth it. While I don’t believe I did anything wrong, it isn’t worth drawing this out with them just to keep the post up. As I have told others, I am just not a fighter, but I do get why some other people would want to fight.
My Caution to You
Based on what the company communicated to me, they feel that submitting receipts with gift card purchases is fraudulent. While I am confident that I didn’t do anything illegal, they did also point out that this practice is a violation of their terms of service, which is probably true.
If you are planning to continue doing this, be prepared for the company to shutdown your account. I doubt they would go as far as to threaten prosecution like they did to me, but they are most likely within their rights to take any money you have earned. I am not an expert on this matter, so I would consult your legal professional if something like that happens to you or if this company contacts you like they did me.
Where I Stand
After sending me the email, the company left my account in tact, although they removed the two $5 rebates I had received from Staples. That is fair enough and I don’t really care at this point. I don’t really plan on using their app anymore since I neither find the service personally useful and I am not impressed with their business tactics as it relates to me.
To be honest, the company could have sent me an email warning that this practice was a violation of their terms and I would have been more than happy to update my post to warn everyone. The fact that they decided to take the course they did says a lot to me as a user of their app about how they do business.
I am truly sorry that I had to take this post down. On Miles to Memories I work hard to bring in depth and informative writing and this post was an example of that. This is the first time I have ever had to take a post down or filter myself in any way and I don’t like it.
The purpose of this post was to both explain my reasons for taking the post down and to also warn everyone so you don’t run into trouble. Now we can get back to the good stuff!
Thank you in advance for understanding and for being the best readers in the world!