Amex Business Green Rewards Retention Phone Call
Our very own PDX Deals Guy let me know about his American Express Business Green rewards card retention phone call. He had previously downgraded to this from the American Express Business Gold card to reduce the annual fee.
He had forgot to call during the first 30 days after the annual fee posted. American Express does not issue refunds if it is past 30 days since the annual fee posted. PDX Deals Guy was relying on the charitable nature of American Express during this call since he could no longer get a refund.
You can read about my retention offer for the following Amex cards as well
- American Express Personal Platinum
- American Express Personal Platinum Delta card
- American Express Business Platinum
PDX Deals Guy was offered the following retention offer:
- 7,500 Membership Rewards points with no spending needed
This is a pretty good offer for a $95 annual fee card, especially since there is no spending needed. American Express had him dead to rights since he had no chance of getting an annual fee refund if he canceled the card.
Click Here to compare this card and other business cards!
What can we learn from this? It never hurts to call! You never know what you will get either.
American Express had no reason to offer a retention offer since PDX Deals Guy had passed the 30 day annual fee refund window. I am not sure if this is a standard offer or if it was available because his annual fee recently posted. It may be worth calling if you have the card to see if you can get the same offer even if your annual fee isn’t due yet.
The 7500 Membership Rewards points are worth an estimated $112.50 which makes it an ok deal for $95. The offer does offset the annual fee and allows for another year of Amex Offers for his card plus any employee cards on the account. When you add those two things together you have a profitable deal!
Has anyone gotten any good retention offers on this card lately, or any other American Express cards for that matter?