My NBA Amex Card Results – Sort Of
Yesterday I covered the very good sign-up bonus on the BBVA Compass NBA American Express card. The bonus has been doubled to 20,000 points ($200) and there are many other reasons beyond the bonus to consider getting this card. (See yesterday’s post for the details.)
As I mentioned, I was planning to apply for the card and ultimately submitted my application this morning. As is usually the case these days, I was not given an immediate approval. Instead, I received the following witty message:
At the bottom of the page it did mention an application id and a phone number (1-844-622-2282) to call for the status. Normally I like to just wait it out, but I am quite interested in this card, so I decided to wait all day and then give them a call. Unfortunately I wasn’t happy with what I heard.
Checking the Application Status
BBVA Compass doesn’t have an automated application status line, so after I navigated their automated system I was forwarded to a very friendly representative. After giving her my application ID she checked the status and let me know it is still in review for further processing. Darn, but that isn’t the frustrating part.
She followed by saying they have had a large influx of applications (I wonder why) and are very backed up in the review process. Once the review is complete, it will take 7-10 days for me to hear back by mail. The kicker is that it can take up to 3 weeks for my application to be reviewed, so a month in total. Talk about a waiting game!
The Timing Is Alright
Even if I have to wait a month to get this card (assuming I actually get approved), then I am alright with it, but it is still a little frustrating. I am not someone who likes unknowns, so hopefully I’ll somehow forget about it until the letter comes in the mail so I don’t obsess! At least the NBA All Star Weekend is in February so I should have my shiny new card ready to earn delicious 5% cashback by then.
If you are planning to apply for this card, know that the manual review process can take up to a month to deliver a result. Hopefully they are just being conservative with their estimates, but I do know they probably have been bombarded so this isn’t too much of a shock. The real hope of course is for an instant approval so you don’t have to deal with this. I wasn’t so lucky, but hopefully you are!