Update: Chase Corrects Terms On Welcome Offer Extensions (An Improvement)

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Update: Chase Corrects Terms On Welcome Offer Extensions (An Improvement)

Last week I shared an announcement that Chase had reached out about. They were extending the timeline for minimum spend requirements on some welcome offers.  I called it a confusing decision since we were told that it was based on when the minimum spend ended versus when the application for the card was.  This seemed like a strange way to do it to me but I double confirmed it and away we went.  I received an email today alerting me to an update.  It was in fact supposed to be based on the application date so I wanted to update all of you.  Also this is good news since it helps the people that are most affected by recent events.

Details

Here is the meat and potatoes of the email:

So, totally my miss on this, but it turns out you were right in questioning the timing of the extension. I got clarity from the team today after your story ran that the Jan – March 31 time period is for those who opened an account in that time frame (not what I shared – which is those whose deadline to meet the minimum would be up in that time period).

Sincerest apologies for the mistake on my part. However, I do still want to state that the change for those who opened an account in that time period (1/1 – 3/31) is automatic. So those customers do not need to call in to get a 3-month extension.

Why This Is Good News

So it is in fact based on the date that you applied for the credit card.  This is great news because it helps more people that need it.  There are also some large spending requirements that were recently launched and I know businesses have been struggling to meet those while under lock downs etc.

So if you signed up for a Chase credit card from 1/1/20-3/31/20 then you should have 6 months to hit the required spend amount.  That is a very generous offer on Chase’s part and it is great news you no longer need to call in or wait on hold to get approval for it. American Express recently made a similar announcement.

Mark Ostermann
Mark Ostermann is a father, husband and miles/points fanatic. He left the corporate world after starting a family in order to be a stay at home dad. Mark is constantly looking at ways to save money and stay within budget while also taking awesome vacations with his family. When he isn't caring for his family or taking a weekend trip, Mark is working towards his goal of visiting every Major League Baseball ballpark.

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6 COMMENTS

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6 COMMENTS

  1. […] Miles to Memories appears to have been the first to break the news that Chase is quietly extending the welcome offer earning period for select cardholders but, as Frequent Miler found out, the extensions aren’t universal and they don’t always cover all parts of a welcome offer…so here’s what you need to know: […]

  2. Have you received confirmation this also for business accounts? I haven’t received any notification for business card I applied for in early February but finished the application in early March. I haven’t heard back on the secure message I sent last week asking for the period to be extended either.

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