Marriott Free Night Certificate Extension
Marriott has been making many moves as of late. They have given some of their credit cards more valuable free nights, increased annual fees, launched two new credit cards and are soon to be going fully dynamic. Most of that is a bag full of bad so I wanted to share something good with you. Our MtM Diamond group member Ivan shared some encouraging news about Marriott free night certificate extension rules.
Update 10/28/22: With how many positive data points we have here and in our Facebook Groups and Diamond Lounge I think that we can call this confirmed.
Marriott Free Night Certs Can Be Extended Two Weeks Before Expiration
Throughout the years it has been very YMMV (your mileage may vary) when it comes to free night cert extensions with Marriott. That changed for a while during covid, when they were extending pretty much everything for a few years there. As the world started to open back up, and people started to travel more, the Marriott representatives started cracking down on extensions. Ivan and his wife each tried a few times earlier in the summer and was told it wasn’t possible.
He decided to give it one more try, since the certificate was expiring in the next week, and called in fully expecting to be shot down once again. Surprisingly enough, the agent said that the Marriott free night certificate extension terms had changed and they would be willing to extend his free night cert for another year. The agent said that if it is within two weeks of expiration they will extend the certificate for a year. I am not sure if this is a one time thing per certificate or what, but that is what I would plan on. I am also not sure if they will do anything for recently expired certs at this point. If you try please let us know what they say.
Expiring Marriot Free Night Cert: Final Thoughts
This is only one data point of course, but the fact that the rep said that it was their new policy makes me think it isn’t just a runaway rep. If you have one expiring in the next two weeks give them a call and see what happens. Please share your data points in the comments so we can see if this is in fact a hard and fast rule.
If it is actual policy then this is very customer friendly change by Marriott, surprising I know! Maybe it is to distract you from the fact that very soon the certificates will be worth a lot less when prices go fully dynamic. At least you can top them off a bit now though.