Caesars Status Match Issues
We have been writing about the amazing Caesars status match for longer than most. Over the years it has been pretty easy to accomplish and the payoff was notable. You could earn a $100 dinner, get free show tickets and waived resort fees all for just a few clicks. It was too good to be true for sure. This was all possible because of the Wyndham and Caesars Rewards partnership, similar to the Hyatt and MGM Rewards one. A few years ago you could match almost any hotel status to Wyndham Diamond and then match that to Caesars Diamond. Then the pandemic hit and Wyndham shut down their hotel match program. But, anyone already on the status match merry-go-round could still play the game. That is because of a month difference in elite status timeline, where you could match back and forth, between the two programs. It appears the sweet, sweet merry-go-round music has finally stopped. There are some serious Caesars status match issues.
New Terms Added
Please Note: You must have earned Tier Status with your current loyalty program in order for your status to be matched. Caesars Rewards will not grant status to WR members who came into the WR program from a tier match promotion with other programs or who previously had recent Caesars Rewards status that was about to expire, and vice versa.
I didn’t initially write this up because I wanted to give it time to breathe. People were still successfully getting the match from Wyndham Diamond, although in small and very slow intervals. Some had success right away with the match, others were still waiting. Some had success reaching out to Caesars while others were told they didn’t know why it wasn’t going through. It was all over the place really, but matches were still happening.
Caesars Status Match Issues Right & Left
Some more information has come in since then and things are not looking good. I initially figured these terms were put in place for next year, since they were added after the window opened. While they legally don’t have to honor the terms of the match, since it isn’t a financial product etc., I figured they would this year and then deny people next year. Well, the cheapness of El Dorado has proved me wrong there. The company has squeezed every ounce of value out of the program, over the last year or so, since purchasing Caesars Entertainment so I should have seen this coming.
Even though some people have been able to get the match through we have had reports of that status being yanked back in the MtM Diamond group and Miles to Memories Facebook Groups. It appears Caesars has audited accounts and if your Wyndham status was from a match they are busting you all the way back to a lowly Gold.
Reader Jim D. reached out to Caesars Rewards about his match which never went through after several attempts and got this response as well:
What About The Wyndham Earner Card & FoundersCard?
Do the Caesars status match issues extend to the Wyndham Earner Business card and FoundersCard? That appears to be a mixed bag so far. The terms seem like the Wyndham Earner Business card’s Wyndham Diamond status should count since it is “money spent with Wyndham”. Plus, a Caesars rep confirmed that it will count with TPG. We know how reliable front line reps can be, so take that with a grain of salt until we have actual data points though.
FoundersCard was another way to get Caesars Rewards Diamond status every year as a perk of its program too. This isn’t a match from Wyndham so it should still be fine. It is a paid partnership program and Caesars is one of FoundersCard’s partners. Having said all of that, Shawn’s Caesars Diamond status, which came from FoundersCard, has been knocked back down to Gold. FoundersCard is looking into it and has said it is an error. We will keep you updated on the resolution.
Caesars Celebration Dinner Issues
The best perk from the Caesars Rewards status match program is the $100 celebration dinner. You were able to get a free dinner at most of the restaurants in the Caesars Entertainment portfolio (here is the complete list and the best options).
I haven’t heard of a successful dinner redemption yet this year though. Even people that have completed the Wyndham Diamond to Caesars Rewards Diamond status match have been told there was no dinner attached to their account. Some have reported seeing it in their account online, while others had it and then saw it removed. It is safe to say that your $100 free dinner is a long shot at this point.
There is a theory out there that 100 tier credits need to be earned to unlock the Celebration Dinner. That is mainly because of the terms in Caesars other status match offers. That is listed in their status match promo from other programs as well as their new one for sports betting apps. If you were matched, and it has stuck, then it is worth a shot. Earning 100 tier credits is pretty easy. You could get it from a little gambling or spending $100 on your hotel room or from dining etc.
Caesars Status Match Issues
The music has finally stop on this play and it is time to depart the ride. It isn’t all bad news, it appears you can keep it going a while longer if you grab a Wyndham Business Earner card. I think that FoundersCard will be another option as well, but we need to dig into that a little deeper, and will update you as we get that confirmation.
Even if you do get your Caesars Rewards status match to go through it doesn’t mean that it will stick long term. The clawback is Amex level here folks! Even if you make it through that the celebration dinner isn’t a guarantee either.
I think all of this will lead people to jump ship to the MGM Rewards and Hyatt status match game. With the MGM Rewards refresh it offers many similar perks to Caesars Rewards Diamond status. Waived resort fees for Gold members being the most important one. Unsurprisingly, their celebration dinner is tied to actually earning it though.
I can’t say that I fault Caesars Rewards for doing this. Giving people so much value for doing essentially nothing can’t go on forever. It was fun while it lasted though!